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Ticket creation from email, chat, or call center input
Customer Support & Ticketing
Customer Support & Ticketing
Customer Support & Ticketing
Ticket creation from email, chat, or call center input
Customer Support & Ticketing
SLA breach reminders and escalation of overdue tickets
Customer Support & Ticketing
Scheduling callbacks or onsite technician visits
Customer Support & Ticketing
Integration of all support requests with CRM
Customer Support & Ticketing
Follow-up surveys after ticket closure
Customer Support & Ticketing
Customer notifications for ticket receipt and updates
Customer Support & Ticketing
Automated knowledgebase article suggestions in response to queries
Customer Support & Ticketing
Automated assignment of tickets based on issue type
Customer Support & Ticketing
Response time tracking and reporting
Customer Support & Ticketing
SLA breach notifications
Customer Support & Ticketing
Customer complaint escalation tracking
Customer Support & Ticketing
Escalation of unresolved issues to managers
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Industries
Education
Corporate
Professional Services
Agriculture
Recreation
Arts
Food & Beverage
Social Services
Government
Wholesale
Healthcare
Retail
Non-profit
Religious
Lead gen
Ecommerce
Use cases
FAQ
Contact
Get Started
Customer Support & Ticketing