Maintenance, Monitoring & Support

Maintenance, Monitoring & Support

Automatic escalation for unresolved incidents

admiJuly 6, 20251 min read

Maintenance, Monitoring & Support

Creating and assigning support tickets from incoming calls/emails

admiJuly 6, 20251 min read

Maintenance, Monitoring & Support

Logging maintenance activities for compliance and warranty

admiJuly 6, 20251 min read

Maintenance, Monitoring & Support

Monitoring charging stations for faults and sending real-time alerts

admiJuly 6, 20251 min read

Maintenance, Monitoring & Support

Notifying clients on maintenance schedules and updates

admiJuly 6, 20251 min read

Maintenance, Monitoring & Support

Scheduling technician visits based on ticket priority

admiJuly 6, 20251 min read

Maintenance, Monitoring & Support

Sending customer satisfaction surveys post-support

admiJuly 6, 20251 min read

Maintenance, Monitoring & Support

Tracking inventory usage during support calls

admiJuly 6, 20251 min read

Maintenance, Monitoring & Support

Automated reporting of recurring issues to management

admiJuly 6, 20251 min read

Maintenance, Monitoring & Support

Automated scheduling of routine maintenance visits

admiJuly 6, 20251 min read