Order Processing & Customer Service Automations Automatic documentation upload and sharing with clients
Order Processing & Customer Service Automations Escalation of unresolved tickets to management after set timeframe
Order Processing & Customer Service Automations Order status notification workflows (processing, dispatched, delivered)
Order Processing & Customer Service Automations Return and warranty claim handling through automation
Order Processing & Customer Service Automations Service ticket creation based on customer service emails
Order Processing & Customer Service Automations Syncing new orders from e-commerce/portals into ERP systems