Public Service and Citizen Interaction Integration of feedback loops for continuous process improvement
Public Service and Citizen Interaction Multichannel update dispatch (email, SMS, portal notifications)
Public Service and Citizen Interaction Notification system for case status, resolutions, and next steps
Public Service and Citizen Interaction Self-service portals with automated query routing and tracking
Public Service and Citizen Interaction Appointment booking and rescheduling with automated confirmations
Public Service and Citizen Interaction Automated FAQs and chatbot responses for common legal questions