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HomeFeedback surveys after ticket closureSupport & Ticketing Operations

Support & Ticketing Operations iconSupport & Ticketing Operations

Support & Ticketing Operations

Feedback surveys after ticket closure

admiJuly 6, 20251 min read
Support & Ticketing Operations

Real-time notification of critical issues to supervisors

admiJuly 6, 20251 min read
Support & Ticketing Operations

Status update notifications to customers

admiJuly 6, 20251 min read
Support & Ticketing Operations

Ticket assignment based on category/priority

admiJuly 6, 20251 min read
Support & Ticketing Operations

Ticket status synchronization with customer portal

admiJuly 6, 20251 min read
Support & Ticketing Operations

Auto-routing of tickets to specialized teams

admiJuly 6, 20251 min read
Support & Ticketing Operations

Automated customer communication logs

admiJuly 6, 20251 min read
Support & Ticketing Operations

Automatic follow-up for unresolved tickets

admiJuly 6, 20251 min read
Support & Ticketing Operations

Automatic ticket creation from email or web forms

admiJuly 6, 20251 min read
Support & Ticketing Operations

Escalation of unresolved tickets based on time SLA

admiJuly 6, 20251 min read
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