Taxpayer Communication and Case Management Automated responses to taxpayer inquiries via email and SMS
Taxpayer Communication and Case Management Automated survey distribution for feedback post-interaction
Taxpayer Communication and Case Management Bulk notification for policy updates or regulatory changes
Taxpayer Communication and Case Management Integration with appointment scheduling for in-person meetings
Taxpayer Communication and Case Management Periodic status updates to taxpayers regarding their files
Taxpayer Communication and Case Management Reminders for pending tax submissions and upcoming deadlines
Taxpayer Communication and Case Management Ticketing system for tracking and assigning taxpayer cases
Taxpayer Communication and Case Management Alert triggers for high-priority or urgent taxpayer requests