Class Scheduling and CommunicationPurpose
1.2. Ensure timely updates across communication channels (SMS, email, WhatsApp, app, website).
1.3. Reduce manual workloads for instructors/administrators handling schedule changes.
1.4. Maintain member satisfaction and reduce no-shows or confusion during schedule interruptions.
1.5. Provide central logging and audit trail of all changes and notifications sent to members.
Trigger Conditions
2.2. Entry of official holiday in event calendar.
2.3. Import of public holiday feeds (Google Calendar/iCal API).
2.4. Weather integration triggers (API reporting severe weather).
2.5. Instructor triggers (mobile app button or web portal).
2.6. Automated periodic checks for schedule variance against standard templates.
Platform Variants
3.1. Twilio SMS
• Feature: SMS API; configure ‘Send Message’ endpoint using recipient numbers from member database.
3.2. SendGrid
• Feature: Mail Send API; configure automated transactional emails with dynamic templates for class or holiday text.
3.3. Mailchimp
• Feature: Campaigns API; trigger a targeted list campaign for affected classes/members.
3.4. Slack
• Feature: Incoming Webhooks; post notifications to club, instructor, or member channel.
3.5. Microsoft Teams
• Feature: Channel Messages via Graph API; push class update notifications to selected team channels.
3.6. WhatsApp Business
• Feature: WhatsApp Cloud API Send Message; automate update messages to groups or individual members.
3.7. Facebook Messenger
• Feature: Send API; deliver cancellation updates via Messenger bot workflow.
3.8. Telegram
• Feature: Bot API SendMessage; automate updates to club chat group or specific students.
3.9. Google Calendar
• Feature: Events API; update, create, or cancel events, and auto-email affected guests.
3.10. Outlook Calendar
• Feature: Calendar API; change or remove events with attendee notifications.
3.11. Zoom
• Feature: Meeting API; update/cancel class meetings and auto-email meeting attendees.
3.12. Discord
• Feature: Webhook Notification; push updates to club Discord servers in a text channel.
3.13. Shopify
• Feature: Notification/Order API; relevant if using Shopify booking, send transactional alerts.
3.14. WordPress
• Feature: WP REST API Posts and Mailing; automatically create a cancellation post and send to subscribers.
3.15. Eventbrite
• Feature: Event Update API; modify event status and auto-notify ticket holders for club events.
3.16. Salesforce
• Feature: Process Builder with Messaging API; fire off SMS/email via member contact records.
3.17. ActiveCampaign
• Feature: Automations; trigger emails or SMS via workflow on event cancellation tag.
3.18. Zapier
• Feature: Webhook + Multi-App; wire up scheduling app, weather feed, and notification pipelines.
3.19. Google Sheets
• Feature: Apps Script with MailApp.sendEmail; track and notify via a shared sheet.
3.20. Pushover
• Feature: Message API; send urgent push notifications to all registered member devices.
3.21. Apple Push Notification Service (APNS)
• Feature: Device targeted push notification for iOS member app.
3.22. Firebase Cloud Messaging
• Feature: Send to topic/device for Android/iOS notifications from club administrative app.
3.23. HubSpot
• Feature: Workflow Automation; trigger emails or SMS on property change (class status).
3.24. Mattermost
• Feature: Incoming Webhook API; update all staff or member channels.
Benefits
4.2. Guarantees consistent, multi-channel delivery for all members.
4.3. Frees admin staff for higher value activities by automating repetitive communication.
4.4. Ensures auditability and reliability in all notification flows.
4.5. Strengthens member trust by providing timely, transparent operational updates.