Class Scheduling and CommunicationPurpose
1.2. Prevent confusion and maximize attendance by ensuring all relevant parties are immediately notified.
1.3. Minimize manual communication overhead, enabling staff to focus on urgent rescheduling tasks.
1.4. Maintain accurate records of notifications sent and received responses for accountability.
1.5. Reach affected individuals via their preferred communication channels (SMS, email, push, app).
1.6. Adapt notifications for last-minute cancellations, instructor illness, venue changes, and emergency situations.
Trigger Conditions
2.2. Last-minute class cancellation or substitution noted by admin.
2.3. Venue unavailability due to unforeseen circumstances.
2.4. Instructor mark as absent within specified window before session.
2.5. Emergency message initiated by club organizers.
Platform Variants
3.1. Twilio
• Feature/Setting: Programmable SMS API; configure webhook to trigger SMS broadcast to all affected contacts with class/event details.
3.2. SendGrid
• Feature/Setting: Mail Send API; integrate with dynamic template to send personalized email alerts to participant list.
3.3. Slack
• Feature/Setting: Incoming Webhooks; push channel message or DM with schedule change details.
3.4. Microsoft Teams
• Feature/Setting: Graph API; automate direct messages or group notifications to members.
3.5. WhatsApp Cloud API
• Feature/Setting: Message endpoint; configure workflow to send structured WhatsApp notifications.
3.6. Telegram Bot API
• Feature/Setting: SendMessage method; broadcast message to group or individual chats based on affected roster.
3.7. Discord
• Feature/Setting: Bot webhook; trigger text alert in relevant server channel.
3.8. Google Calendar
• Feature/Setting: Events API; push real-time event updates or cancellations to invitees’ calendars.
3.9. Outlook Calendar (Microsoft Graph)
• Feature/Setting: Calendar event update; send automatic cancellation or update notifications.
3.10. Pushover
• Feature/Setting: Message API; send urgent push notification to registered devices.
3.11. Firebase Cloud Messaging
• Feature/Setting: Send API; target app users with instant class update notifications on mobile.
3.12. Mailgun
• Feature/Setting: Messages API; mass email personalized schedule change alerts with failover tracking.
3.13. Zoom
• Feature/Setting: Meeting Update Notification; automatically update or cancel scheduled online classes, alerting participants.
3.14. ActiveCampaign
• Feature/Setting: Automation workflow; feed event changes to trigger campaign sending.
3.15. HubSpot
• Feature/Setting: Workflow automation; initiate bulk notifications through CRM contact lists.
3.16. Zoho CRM
• Feature/Setting: Workflow rules; configure rule to send emails/SMS to filtered list when schedule data changes.
3.17. Salesforce
• Feature/Setting: Process Builder/Flow; dispatch notifications to community users linked to the affected class.
3.18. ClickSend
• Feature/Setting: SMS API; distribute mass text alerts to stored phone numbers.
3.19. Airtable
• Feature/Setting: Automation trigger; detect record update and dispatch alerts via integrated communication channel.
3.20. Notion
• Feature/Setting: Database automation; update page triggers notification via linked services.
3.21. Monday.com
• Feature/Setting: Integration recipes; schedule board changes cascade alerts to team or clients.
3.22. Facebook Messenger Platform
• Feature/Setting: Send API; push schedule change updates to club-affiliated group chats or individuals.
3.23. Viber Bots
• Feature/Setting: Send message endpoint; notify all group chat members with schedule change.
3.24. Signal API
• Feature/Setting: Send message endpoint; push notification to contact group.
Benefits
4.2. Automates routine coordination, lowering staff workload.
4.3. Boosts trust and satisfaction among club members through proactive engagement.
4.4. Ensures compliance with club policies and records messages for auditing.
4.5. Customizable outreach leverages recipients’ preferred platforms for best visibility.