Class Scheduling & RegistrationPurpose
1.2. Streamlines manual admin workflow, reduces errors, and automates repetitive notification tasks related to schedule updates and allocations.
1.3. Enables automated multi-channel messaging (SMS, email, in-app, push, chat) to maximize instructor reach.
1.4. Supports automating compliance with staff accountability, attendance tracking, and class planning logistics through automated notices.
1.5. Aims to automate transparent class coverage, minimize missed or overlapping schedules, and deliver a record of automated communication.
Trigger Conditions
2.2. Addition of new class requiring instructor allocation.
2.3. Edit or update to class timing, location, or participant count affecting instructor role.
2.4. Manual admin input confirming instructor shift.
2.5. Instructor availability logic automation (e.g., when time-off is approved, notification sent to reassign class).
Platform Variants
• Feature/Setting: SMS API — automate triggers to send SMS alert to instructor’s mobile with class detail.
• Sample: Configure webhook to POST to Twilio’s /Messages endpoint with template and instructor number.
3.2. SendGrid
• Feature/Setting: Email API — automate email notifications upon assignment events.
• Sample: Create dynamic template; configure automation flow to send on assignment via API /mail/send.
3.3. Slack
• Feature/Setting: Incoming Webhook — automate Slack channel or DM notifications for assignment lists.
• Sample: Webhook POST to Slack channel tied to instructor group.
3.4. Microsoft Teams
• Feature/Setting: Automated message via Connector or Bot Framework API; configure to push assignment alert.
• Sample: Register Teams webhook, send message on instructor assignment change.
3.5. Gmail
• Feature/Setting: Gmail API automated email composition and delivery.
• Sample: Use Gmail API /send with assignment email template.
3.6. Google Calendar
• Feature/Setting: Calendar Events API — automate event invite on assignment or update.
• Sample: Create/modify event, add instructor as attendee.
3.7. Outlook 365
• Feature/Setting: Microsoft Graph API to automate email/calendar/invite notifications.
• Sample: POST to /me/sendMail endpoint with class assignment info.
3.8. WhatsApp (Meta)
• Feature/Setting: WhatsApp Business Cloud API for automated assignment alerts.
• Sample: Trigger template message to instructor’s WhatsApp number.
3.9. Telegram
• Feature/Setting: Telegram Bot API — SendMessage for automated direct notifications.
• Sample: Use /sendMessage to instructor’s chat ID.
3.10. Discord
• Feature/Setting: Webhook automation to instructor’s channel or DM on assignment.
• Sample: Configure webhook POST with assignment details.
3.11. Zoom
• Feature/Setting: Meetings API — automate scheduled meeting invite emails.
• Sample: Create meeting, automate host email invite.
3.12. HubSpot
• Feature/Setting: Automated workflow trigger to send email or in-app notification.
• Sample: Workflow triggers on contact property change (instructor assignment).
3.13. Salesforce
• Feature/Setting: Process Builder or Flow automation for sending alert email.
• Sample: Assignment triggers outbound message/email.
3.14. Asana
• Feature/Setting: Task automation and comment updates for instructor assignment.
• Sample: Create or update task assigned to instructor.
3.15. Monday.com
• Feature/Setting: Automate item assignment and notifications.
• Sample: Recipe triggers notification to instructor on item change.
3.16. Mailgun
• Feature/Setting: Email API — automate instructor notifications with templated messages.
• Sample: POST automation flow to /messages endpoint.
3.17. Zendesk
• Feature/Setting: Trigger automations for internal notification on instructor assignment tickets.
• Sample: Custom trigger to assign or unassign ticket to instructor user.
3.18. Intercom
• Feature/Setting: Automated in-app messages via Event API on assignment update.
• Sample: Event triggers message in instructor dashboard.
3.19. Pushover
• Feature/Setting: Automated push notification to mobile on instructor assignment.
• Sample: Configure Pushover API to send notification on new assignment.
3.20. OneSignal
• Feature/Setting: Push Notifications API for automated assignment updates.
• Sample: Send message to instructor device/user ID with new class details.
Benefits
4.2. Reduces errors and missed assignments through automated, trackable notifications.
4.3. Enhances instructor engagement via diverse automated communication channels.
4.4. Drives efficiency by automating repetitive admin notification tasks.
4.5. Supports scalable class operations through robust, automatable messaging automations.
4.6. Automated compliance record keeping for assignment communications and audit purposes.