Scheduled account review notifications and reminders

Purpose

1. Automate the periodic review and notification process for client investment accounts in investment banks.

2. Automating regulatory compliance by triggering reminders to clients for scheduled account reviews.

3. Automatedly increase client engagement through timely, personalized communication.

4. Enable automator workflows integrating internal CRM and client portfolios to automate review cycles.

5. Ensure account managers are notified and clients are prompted for feedback or document updates in a fully automated fashion.

Trigger Conditions

1. Time-based automation (e.g., monthly, quarterly, yearly schedule).

2. Automator detects account inactivity for a set period (e.g., 90 days automatable check).

3. Automated threshold trigger—changes in portfolio performance or compliance requirements.

4. Manual automating via account manager input.

5. Data-driven events such as document expiry or incomplete KYC automates reminders.

Platform Variants

1. Salesforce

• Workflow Rule: Automate scheduled account review alert via Process Builder or Flow, triggering “Email Alert” for reminders.
  

2. Microsoft Power Automate

• Scheduled Cloud Flow: Automator sets recurrence, fetches client data from Dynamics 365, automates notifications.
  

3. HubSpot

• Workflow Automation: Set “Recurring Task” with automated email and internal task reminder for relationship managers.
  

4. Twilio SMS

• Messaging API: Configure automated scheduled SMS using /Messages endpoint with template reminders.
  

5. SendGrid

• Scheduled Email API: Automate batch email sends via /mail/send, templated account review reminders.
  

6. Slack

• Workflow Builder: Automate scheduled DM reminders to relationship managers with custom review action cards.
  

7. Google Calendar

• API: Automator script inserts event (“Account Review Reminder”) using /calendars/events endpoint.
  

8. Outlook 365

• Power Automate Integration: Scheduled activity triggers Outlook event or email reminder automation.
  

9. Zapier

• Scheduled Zap: Automate deadlines, fetch records from CRM, send reminders via Gmail or Slack actions.
  

10. Airtable

• Automation: Use “Scheduled automation” to look up client review dates and send automated notifications.
  

11. Monday.com

• Automation Center: Set up automatable recurring item reminders and notify owners via email.
  

12. Pipedrive

• Workflow Automation: Scheduled deals or activity triggers automated reminders to clients or managers.
  

13. Intercom

• Auto Messages: Schedule automated in-app or email reminders using Series or Custom Bots.
  

14. ActiveCampaign

• Automations: Trigger automated email on custom date fields (e.g., annual review).
  

15. ServiceNow

• Flow Designer: Configure scheduled automator to create and assign tasks for account reviews.
  

16. Zendesk

• Automations: Set time-based triggers for automated ticket or reminder creation for teams.
  

17. Asana

• Rules: Automate recurring tasks using “Due date is approaching” with automated comments.
  

18. Notion

• API Integration: Automate account review database checks and send automated notifications (via script).
  

19. Trello

• Butler Automation: Set up card due date automator to send reminders to board members automatically.
  

20. Mailchimp

• Automation Email Campaign: Schedule automatable account review nurture emails.
  

Benefits

1. Automates compliance and audit readiness for investment banking standards.

2. Reduces manual follow-up—accounts are automatically monitored and reviewed.

3. Improves client experience with automated, timely, and personalized communication.

4. Enables scalable automating for teams managing high volumes of accounts.

5. Removes risk of missed deadlines with robust, recurring automator reminders.

6. Automatedly tracks completion and escalates overdue items for further action.