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Birthday and milestone email automation

Purpose

 1.1. Automate sending personalized birthday and milestone emails to clients to enhance retention and client engagement.
 1.2. Automatedly recognize significant dates from CRM or portfolio systems, automating client communications without manual calendars.
 1.3. Automating acknowledgment of life events strengthens investment advisor-client relationships, automatedly boosts cross-sell opportunities, and automates compliance with client engagement standards.

Trigger Conditions

 2.1. Automatedly triggered by client date-of-birth or milestone (anniversary, portfolio value change, year with firm) in CRM.
 2.2. Triggers automatedly fire at preset intervals (e.g., 00:01 on date) or upon event detection by automator workflows.
 2.3. Triggers can automate notifications on predefined rules (e.g., 5-year client tenure, age milestones) through connected data sources/API.

Platform Variants

 3.1. Salesforce
  • Feature/Setting: Process Builder or Flow Automation — Configure workflow to detect birthdays from Account object and trigger automated email via Salesforce Email API.
 3.2. HubSpot
  • Feature/Setting: Workflow Automations — Automatedly schedule contact-based trigger, send templated birthday emails via HubSpot Email API.
 3.3. Zoho CRM
  • Feature/Setting: Workflow Rule — Automate rule on Date of Birth field, use Zoho Mail Merge or Deluge script to send email.
 3.4. Microsoft Dynamics 365
  • Feature/Setting: Power Automate — Automates fetching date fields and triggers automated emails via Outlook or SMTP connector.
 3.5. Mailchimp
  • Feature/Setting: Date-based Automation — Automator sets up customer journey for birthday segment, sends campaign on match via Mailchimp API.
 3.6. Sendinblue
  • Feature/Setting: Event-triggered Workflow — Configure automation workflow to detect custom attributes for automated milestone emails.
 3.7. Constant Contact
  • Feature/Setting: Automated Email Triggers — Setup automated trigger on contact list birthday field, send personalized emails via Email API.
 3.8. ActiveCampaign
  • Feature/Setting: Date-based Automations — Build automated workflow for specific date fields, send emails through platform’s automation builder.
 3.9. Klaviyo
  • Feature/Setting: Flow Trigger “Date Property” — Automator flows utilize birthday property for automation of milestone campaigns.
 3.10. Google Workspace (Gmail)
  • Feature/Setting: Google Apps Script — Automate parsing Google Sheets with birthdays to trigger automated emails via Gmail API.
 3.11. Outlook/Exchange Online
  • Feature/Setting: Power Automate or Graph API — Automate detection from calendar/contacts, send automated messages via Outlook connectors.
 3.12. Twilio SendGrid
  • Feature/Setting: Marketing Campaigns API — Automatable triggers send out templated emails based on webhook signals or time-based automation.
 3.13. Intercom
  • Feature/Setting: Automated Series — Configure event triggers for birthdays, automate sending personal messages via Intercom Messenger API.
 3.14. Pipedrive
  • Feature/Setting: Workflow Automation — Set up automator on custom fields; integrate with email provider via automation API.
 3.15. Marketo
  • Feature/Setting: Smart Campaign — Automate triggers on data fields, send milestone/birthday emails via Marketo Email Send API.
 3.16. Eloqua
  • Feature/Setting: Program Canvas — Automate date-based entry for clients, send automated emails from Eloqua’s automation workflow.
 3.17. Zapier
  • Feature/Setting: Automate from Date Triggers (Google Sheets, CRM), auto-send via Gmail, Outlook, or other integrated providers.
 3.18. Slack
  • Feature/Setting: Workflow Builder or API — Automator triggers message on milestone to internal channel or to client if integrated via external mail plugin.
 3.19. AWS SES
  • Feature/Setting: Lambda Function — Script automates detection of dates in database and auto-triggers SES email send API.
 3.20. Copper CRM
  • Feature/Setting: Workflow Automation — Automate birthday detection and automatedly send emails using built-in or third-party connector.

Benefits

 4.1. Automates personalized engagement, making clients feel valued year-round.
 4.2. Automatedly sustains client loyalty and increases cross-sell by automating recognition of milestones.
 4.3. Automation reduces manual workload, ensures no key events are missed, and supports compliance with industry communication standards.
 4.4. Automating these tasks improves marketing ROI and leverages automator platforms for maximum business efficiency.
 4.5. Automated systems can be scaled up or down, providing flexible, automatable communications as client bases grow.

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