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New inquiry auto-responders and notifications

Purpose

1 Automate new inquiry responses and internal notifications for artist workspaces to instantly engage clients, reduce response lag, and centralize communication across multiple channels.

2 Automates inquiry acknowledgment, information routing, and follow-up reminders to ensure no lead is missed in the art studio workflow.

3 Automating first-touch responses improves conversion rates, ensures artist availability details are shared, and acts as an always-on virtual assistant.


Trigger Conditions

1 New incoming message via web contact form, email, social DMs, SMS, or marketplace inquiry.

2 Automatedly triggers upon keyword match, subject line detection, or form submission events.

3 Sets automation in motion with each new or unique sender/date combination detected in system.


Platform Variants


1 Google Workspace (Gmail API)

  • Feature/Setting: configure watch on designated inbox; automate labeling, auto-respond, and internal notification using Apps Script triggers (`users.messages.watch`, auto-reply via Apps Script).

2 Outlook (Microsoft Graph API)

  • Feature/Setting: automate triggers with subscription to new mail; automated response via `/me/sendMail`, flag new inquiries, and notify workspace admin.

3 Twilio SMS

  • Feature/Setting: inbound SMS webhook; automate auto-reply and backend HTTP-notify using webhook URL connected to studio management hub.

4 SendGrid

  • Feature/Setting: automate inbound parse webhook to catch inquiries; use transactional templates for auto-response via `/mail/send` endpoint.

5 Slack

  • Feature/Setting: configure Slack Incoming Webhooks for notification; automates new inquiry alert channel; use `/chat.postMessage` API.

6 Facebook Messenger API

  • Feature/Setting: automate webhook subscription to page messages; use `/me/messages` POST to send auto-responses to clients.

7 Instagram Direct API

  • Feature/Setting: configure webhook for direct inbox API; automate and personalize DM responses via `/messages` endpoint.

8 WhatsApp Business API

  • Feature/Setting: automate message handler; auto-responder for new chats via `/v1/messages` POST endpoint.

9 HubSpot CRM

  • Feature/Setting: automate workflow triggered on new Contact; use auto-email reply, internal team notification, `/crm/v3/objects/contacts`.

10 Salesforce

  • Feature/Setting: process builder or flow to automate case creation; auto-respond and notify workspace; `/services/data/vXX.X/sobjects/Case`.

11 Zoho CRM

  • Feature/Setting: automate workflow rules; auto-responder on Lead or Contact creation; internal emails via Zoho Mail API.

12 Mailgun

  • Feature/Setting: automate with routes; auto reply to sender and HTTP notification to artist dashboard via `/messages`.

13 Airtable

  • Feature/Setting: configure automation to trigger on new submission; automates auto-email and slack notification; use Airtable scripts.

14 Pipedrive

  • Feature/Setting: automation via workflow automation; auto-send intro email, notify workspace manager, trigger on deal creation.

15 Trello

  • Feature/Setting: automate card creation on new inquiry; webhook triggers, notify team on Slack using Power-Ups.

16 Asana

  • Feature/Setting: automate task and comment creation using Asana API webhook integration.

17 Intercom

  • Feature/Setting: auto-responder via custom bot flows; automatedly notify workspace team of inquiry assignment.

18 Zendesk

  • Feature/Setting: set trigger for new ticket creation; automated first response, internal notification using Triggers and Automations.

19 Zapier

  • Feature/Setting: automate connections between forms, email, SMS APIs, CRM or Slack/Teams with multi-step automations.

20 Typeform

  • Feature/Setting: automate webhook on form submit; auto-respond to user, notify team via configured endpoints or integrations.

21 Freshdesk

  • Feature/Setting: automate ticket workflow; auto-acknowledgment, notify internal workspace users on ticket creation.

22 Microsoft Teams

  • Feature/Setting: automate notification post through webhook or Graph API (`/channels/{id}/messages`).

Benefits

1 Automates and streamlines all inquiry handling, boosting response speed, client satisfaction, and operational efficiency.

2 Centralizes and systematizes art studio communication, ensuring no lead is unattended automatedly.

3 Reduces manual workload for artists and staff, automating repetitive admin tasks and notifications in real time.

4 Enables seamless, always-on client management automations and multi-channel engagement.

5 Improves overall professional image with consistent, branded responses—automated and on-schedule.

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