Client Onboarding & Case ManagementPurpose
1.2. Automates cross-referencing new client and associated parties against a database of current, past, and potential clients, creditors, or related entities.
1.3. Supports compliance and regulatory obligations by automatedly flagging conflicts in real-time before engagement.
1.4. Aggregates data from CRM, case management, and matter intake systems to automate risk review and automate escalation workflows.
Trigger Conditions
2.2. Updates to existing client, counterparty, or matter information automate conflict checks.
2.3. Batch upload or import of prospect/client lists triggers the automation sequence.
2.4. Scheduled or on-demand automated conflict sweeps across current caseloads.
Platform Variants
- Feature/Setting: “Automated Conflict Check API”—configure webhook on new matter; connect search endpoint to automate party name lookup.
3.2. PracticePanther
- Feature/Setting: Conflict Check API; set trigger on “New Client/Matter” for automated duplicate/related entity check.
3.3. MyCase
- Feature/Setting: Workflow Automation; tie “New Contact” event to conflict checker module.
3.4. Salesforce
- Feature/Setting: “Duplicate Rules & Flow” API; configure automation to run contact dedupe and match logic on entry creation.
3.5. NetDocuments
- Feature/Setting: DocAuto “ndOffice” autoprofiler API; automate cross-check on matter creation.
3.6. LEAP Legal
- Feature/Setting: “Conflict Check Automation” in workflow tools; bind to Client Setup trigger.
3.7. Actionstep
- Feature/Setting: “Automated Workflow Conflict Check” API; set on Client/Matter Add.
3.8. Lawcus
- Feature/Setting: Workflow Automation, “Conflict Check” subroutine on client/matter intake.
3.9. Zola Suite
- Feature/Setting: Automated Conflict Check in Intake Forms; trigger on submission.
3.10. Filevine
- Feature/Setting: Custom Automated Workflow using webhooks on Project Creation; integrate conflict search step.
3.11. Rocket Matter
- Feature/Setting: Automation Suite “Conflict Checker”; configure API link on new client/matter.
3.12. LegalServer
- Feature/Setting: Workflow Automator, “Check for Conflicts” API workflow on form completion.
3.13. iManage
- Feature/Setting: iManage “Work API—Custom Automation” on folder/matter add.
3.14. Microsoft Power Automate
- Feature/Setting: Scheduled/triggered flow; connect CRM and Excel data for cross-referencing.
3.15. Zapier
- Feature/Setting: “Find/Lookup Row” in Sheets or CRM; automatedly trigger conflict alert on match.
3.16. HubSpot
- Feature/Setting: “Workflow Automation”, scheduled deduplication with custom property matching.
3.17. Google Workspace
- Feature/Setting: Apps Script or Workflow Automation to scan and match data in Sheets.
3.18. DocuSign
- Feature/Setting: Event-based Trigger; run name cross-check on e-sign envelope creation.
3.19. Relativity Legal Hold
- Feature/Setting: “Automated Conflict Search” on new hold entry, API configuration.
3.20. LawGro
- Feature/Setting: “Automated Conflict Rules Engine” on client/matter intake.
Benefits
4.2. Automating reduces human error and prevents inadvertent representation conflicts.
4.3. Provides auditable logs of all automated conflict checks and actions taken.
4.4. Accelerates onboarding, creating a seamless, automated intake experience.
4.5. Automator configuration can align with unique firm or jurisdictional rules for conflict management.
4.6. Automatable plug-ins integrate smoothly with most legal practice management ecosystems.
4.7. Automatedly notifies risk staff or partners for timely review if a possible conflict is detected.
4.8. Enhances firm reputation for robust, automated compliance processes.
4.9. Frees staff for higher-value, non-automatable tasks.
4.10. Automates documentation of conflict status for regulatory audits.