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Custom KPI tracking and alerting

Purpose

1.1. Enable automated tracking, aggregation, visualization, and threshold-based alerting for custom KPIs across multiple ad platforms and client accounts.
1.2. Ensure agencies deliver timely insights, optimize campaigns proactively, and meet client reporting needs without human lag.
1.3. Build live dashboards and real-time notification flows tailored to client-defined KPIs (clicks, CTR, conversions, ROAS, spend, sentiment, etc.).
1.4. Consolidate data from disparate sources, calculate specified metrics, and notify account managers/clients of anomalies or milestones.

Trigger Conditions

2.1. New campaign, ad group, or creative launched.
2.2. KPI data updated in platform (hourly, daily, event-driven).
2.3. Metric crosses pre-set threshold (e.g., ROAS below 2.0, CTR > 5%).
2.4. Periodic check (schedule-based: daily, weekly, monthly).
2.5. API webhook from source platform or alerting service.

Platform Variants


3.1. Google Ads
• Feature/Setting: Reports API — configure filter for specific campaigns, schedule pull every 4 hours.

3.2. Facebook/Meta Ads
• Feature/Setting: Marketing API (insights endpoint), set time increment (HOURLY|DAILY), fields for tracked KPIs.

3.3. LinkedIn Ads
• Feature/Setting: Ad Analytics API, query by account/campaign, set fields for impressions, clicks, conversions.

3.4. Microsoft Advertising
• Feature/Setting: Reporting API — configure reports with custom metrics template, schedule with polling triggers.

3.5. TikTok Ads
• Feature/Setting: Advertiser Reporting API, select desired dimensions and metrics, schedule batch requests.

3.6. Twitter/X Ads
• Feature/Setting: Ads API analytics, set entity (campaign/ad group), metrics array, polling frequency.

3.7. Snapchat Ads
• Feature/Setting: Marketing API reporting, define campaign/creative breakdowns and metric fields.

3.8. Pinterest Ads
• Feature/Setting: Analytics API, select KPI endpoints (e.g., pins, conversions), time/granularity parameters.

3.9. HubSpot
• Feature/Setting: Analytics APIs, define event property filters and webhook triggers for KPI changes.

3.10. Salesforce Marketing Cloud
• Feature/Setting: REST API, configure Data Extension queries, trigger flows for status updates.

3.11. Google Analytics 4
• Feature/Setting: Data API, define custom metrics, dimensions, and periodic extract configurations.

3.12. Tableau
• Feature/Setting: Web Data Connector/REST API to push/post KPI data, trigger refresh scripts.

3.13. Power BI
• Feature/Setting: Push dataset API — push row on KPI threshold event, schedule refreshes.

3.14. Slack
• Feature/Setting: Incoming Webhook, configure message template for alert, target channel/user.

3.15. Microsoft Teams
• Feature/Setting: Incoming webhook, set adaptive card template for KPI alert, select team/channel.

3.16. Email (Gmail/Outlook)
• Feature/Setting: SMTP/Graph/REST API to send email notification with KPI snapshot attachment.

3.17. Zapier
• Feature/Setting: Zap action/trigger — select trigger app, action app, set custom filter logic.

3.18. Monday.com
• Feature/Setting: Item creation or update via API on KPI event, configure board/column mappings.

3.19. Asana
• Feature/Setting: Task creation via API with KPI breach details, set assignee/project ID.

3.20. Notion
• Feature/Setting: Database insert API for each KPI update event, set schema mappings.

3.21. Google Sheets
• Feature/Setting: Sheets API to append row, schedule sheet export on KPI thresholds.

3.22. AWS SNS
• Feature/Setting: Publish message to topic on KPI alert, trigger SMS/email/lambda downstreams.

Benefits

4.1. Speed: Automated KPI pulling/analysis reduces report delays; insights reach teams instantly.
4.2. Precision: Minimizes manual error in reporting, consistent alerting when KPIs deviate.
4.3. Productivity: Teams focus on strategy, not manual data gathering/interpreting cycles.
4.4. Scalability: Supports unlimited clients/campaigns without increased headcount.
4.5. Accountability: Every KPI alert/action is logged and auditable for compliance and client trust.
4.6. Customization: Fully adapts to unique client KPIs, platform mixes, and preferred alerting channels.

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