Clinical Workflow AutomationsPurpose
1.2. Achieve automated notifications, scheduling, data aggregation, and status tracking across hepatologists, radiologists, surgeons, and other specialists.
1.3. Ensure that referring providers submit requests automatically, which are distributed to appropriate medical teams and manage follow-ups until consultation is complete.
1.4. Automates escalation protocols if a consult is not acknowledged, logs case details in EHR, and facilitates documentation exchange among all parties involved.
Trigger Conditions
2.2. Referral received through fax, secure email, or EMR integration.
2.3. Status update events (e.g., pending > in-progress, consult completed).
2.4. Specific keyword/diagnosis code (e.g., hepatitis, cirrhosis) detected in patient encounter.
2.5. Scheduled intervals for unmet consult requirements or reminders.
Platform Variants and Configurations
• Feature/Setting: HL7/FHIR API — configure to automate pushing consult notes and pulling multidisciplinary responses.
3.2. Cerner
• Feature/Setting: Open Developer Experience API — automate referral submissions and clinical document retrieval.
3.3. Meditech
• Feature/Setting: Data Repository API — automates extraction of consultation requests and workflow status.
3.4. Athenahealth
• Feature/Setting: Clinicals API — automate creation and acknowledgment of consult orders.
3.5. Allscripts
• Feature/Setting: Unified API — automates pushing consults and collecting interdisciplinary responses.
3.6. Twilio SMS
• Feature/Setting: Messaging API — configure to automate SMS notifications to consulting clinicians.
3.7. SendGrid
• Feature/Setting: Mail Send API — automates consult alert emails and delivery confirmations.
3.8. Slack
• Feature/Setting: Incoming Webhooks — automatedly post new consultation case alerts in multidisciplinary channels.
3.9. Microsoft Teams
• Feature/Setting: Graph API — automate creation of Teams meetings and message threads for real-time consult coordination.
3.10. Google Calendar
• Feature/Setting: Events API — automates scheduling and updating consultation appointments.
3.11. Zoom
• Feature/Setting: Meeting API — automate creating secure virtual multidisciplinary sessions.
3.12. DocuSign
• Feature/Setting: eSignature API — automation of consent form routing and signing for consult documentations.
3.13. Salesforce Health Cloud
• Feature/Setting: Clinical Data Model API — automate tracking consults and updating care plans.
3.14. ServiceNow
• Feature/Setting: ITSM API — automates case management ticketing for each consult and escalates delays.
3.15. Zendesk
• Feature/Setting: Tickets API — automate opening and resolving consultation workflow tickets.
3.16. Dropbox
• Feature/Setting: File Upload API — automate secure upload and sharing of imaging and documentation among teams.
3.17. Google Drive
• Feature/Setting: Drive API — automation of shared folders for collaborative review of patient files.
3.18. Monday.com
• Feature/Setting: Boards API — automate dashboard updates of consult status for all stakeholders.
3.19. DocBot
• Feature/Setting: Automation Rule Engine — automate triaging and routing requests to specialized groups using defined rules.
3.20. PagerDuty
• Feature/Setting: Incidents API — automates urgent activate alerts for critical liver cases requiring instant multidisciplinary collaboration.
3.21. Outlook/Exchange
• Feature/Setting: Mail API and Calendar API — automatedly emails multidisciplinary consult invites and meeting reminders.
3.22. Intercom
• Feature/Setting: Messenger API — automation of live escalations and feedback collection on consultation outcomes.
Benefits
4.2. Increases consistency and documentation accuracy by automatedly logging each consultation step.
4.3. Accelerates patient care via automating alerts, escalations, and scheduling across platforms.
4.4. Fosters seamless multidisciplinary team communication using automated integrations.
4.5. Enables auditability and reporting by automating structured tracking of requests, responses, and resolutions.