Purpose
1.2. Automates scheduling, tracking, and alerting of both staff and patients to improve compliance, reduce risks, and enhance patient care quality by automatedly sending alerts at predefined intervals.
1.3. Enables automators to track procedure readiness, coordinate multidisciplinary teams, and ensure documentation by automatically integrating with EHR, messaging, and task systems.
Trigger Conditions
2.2. Automated monitoring of EHR for updated pre-op checklist completion or when post-op care plans are initiated.
2.3. Automate triggers for overdue tasks, missed appointments, or abnormal post-op results requiring urgent follow-up.
Platform Variants
3.1. Twilio SMS
• Feature/Setting: SMS API — automate dispatch of pre-op reminders with patient-specific instructions (Configure: POST /Messages, set scheduling via Messaging Services).
3.2. SendGrid
• Feature/Setting: Transactional Email API — automate emails of procedure checklists to patients and staff (Configure: v3/mail/send endpoint, scheduled or event-driven via Dynamic Templates).
3.3. Slack
• Feature/Setting: Incoming Webhooks — automated notifications to surgeon/clinical team channels for pending procedures (Configure: webhook URL for direct automation).
3.4. Microsoft Teams
• Feature/Setting: Graph API for channel messages — automate posting of task reminders in surgical team channels (Configure: POST /teams/{id}/channels/{id}/messages, automate trigger on EHR update).
3.5. Google Calendar
• Feature/Setting: Events API — automated creation of calendar events for pre-op/post-op milestones (Configure: Insert event, automate invite to patients/teams).
3.6. Outlook 365
• Feature/Setting: Mail/Calendar API — automate email and meeting requests for check-ins (Configure: /me/sendMail and /me/events).
3.7. WhatsApp Business API
• Feature/Setting: automated message templates for patient and staff reminders (Configure: /v1/messages, automate trigger from patient task status).
3.8. PagerDuty
• Feature/Setting: Events API — automated escalation notification for urgent/overdue procedures (Configure: POST /v2/enqueue).
3.9. Zapier
• Feature/Setting: Multi-step workflow automation — chain triggers between EHR, mail, and SMS (Configure: When new EHR event, send SMS/Email).
3.10. Salesforce Health Cloud
• Feature/Setting: Automation Flows — trigger notifications based on patient journey stages (Configure: Flow Builder with automated actions on patient record updates).
3.11. Meditech
• Feature/Setting: Vendor API for task status — automated alert when checklist items are incomplete (Configure: Monitor task status, send alert if not completed in set time).
3.12. Epic Systems
• Feature/Setting: App Orchard APIs — automate message/notification status via FHIR event monitoring (Configure: automated trigger on ProcedureRequest).
3.13. Cerner Millennium
• Feature/Setting: HealtheIntent — automate reminders via FHIR Patient Task APIs (Configure: POST Notification, automated on care plan steps).
3.14. AWS SNS (Simple Notification Service)
• Feature/Setting: Topic messaging — automate distribution of alerts to multiple endpoints (Configure: Create SNS Topic, automate subscription).
3.15. Firebase Cloud Messaging
• Feature/Setting: Push notification automation for mobile patient apps (Configure: Send API, automated based on backend event trigger).
3.16. Trello
• Feature/Setting: Card due reminders — automate creation of task cards for pre-op/post-op steps (Configure: Add card API, set automated due date).
3.17. Monday.com
• Feature/Setting: Automations for task boards — automate notification on status changes for surgical prep (Configure: When status changes, send notification).
3.18. Asana
• Feature/Setting: Task comment alerts — automate updates and mentions for procedure milestones (Configure: Automated task assignment/comment).
3.19. Google Sheets
• Feature/Setting: Scripted email triggers — automate mail merge reminders from a dynamic patient list (Configure: Apps Script, onEdit automated notifications).
3.20. HubSpot
• Feature/Setting: Automated workflows — automate drip campaigns for pre-op/post-op education (Configure: Workflow automation, enroll contacts on surgical status).
Benefits
4.2. Automated notifications improve compliance by keeping patients and staff aligned with procedure timelines.
4.3. Automated escalations for missed pre-op or post-op steps mitigate clinical risk.
4.4. Automation enhances documentation, reduces errors, and supports accreditation readiness.
4.5. Enables automators to rapidly scale notification delivery as neurosurgical practice grows.