Clinical Workflow OptimizationPurpose
1.2 Automate notifications on task status—such as assignment, initiation, progress, or completion—to responsible team members, reducing manual updates and communication delays.
1.3 Automating workflow to minimize human error and omissions during patient care, streamline information handoff, and centralize updates for oncology teams in daily clinical practice.
1.4 Automated escalation of overdue or critical items to department heads in complex oncology cases, ensuring nothing is missed in care or compliance.
Trigger Conditions
2.2 Oncologist creates or closes a new patient case or follow-up reminder.
2.3 Task marked pending beyond set SLA for investigation or treatment.
2.4 Change in patient status requiring urgent review or reassignment of team member responsibilities.
Platform Variants
3.1 Twilio SMS
• Feature/Setting: Automate sending SMS notifications on new or updated task assignments using Twilio’s Programmable Messaging API.
• Sample: Configure to POST message to assigned oncologist’s phone via API endpoint.
3.2 SendGrid
• Feature/Setting: Automate task status emails using SendGrid Mail Send API; trigger on assignment, progress, or completion.
• Sample: Use predefined templates for different status changes, passing email addresses and status via API.
3.3 Slack
• Feature/Setting: Automate Slack channel or DM notifications for real-time oncology task status using Slack Workflow Builder or Incoming Webhooks.
• Sample: Set webhook to post task details to #oncology-updates channel.
3.4 Microsoft Teams
• Feature/Setting: Automate Teams message post or adaptive card via Microsoft Graph API for task assignment and progress.
• Sample: Use Graph API to send notification card to “Oncology” team on new case.
3.5 PagerDuty
• Feature/Setting: Automate incident creation for critical or overdue oncology tasks via PagerDuty Events API.
• Sample: Push event payload when a critical deadline is missed.
3.6 Asana
• Feature/Setting: Automate task creation and status update using Asana Tasks API, assigning to specific oncology staff.
• Sample: POST tasks with custom fields for patient/case details.
3.7 Trello
• Feature/Setting: Automate Trello card creation, move, and comment using Trello REST API for visual task boards.
• Sample: Move card to “In Progress” when oncologist accepts assignment.
3.8 Google Workspace (Gmail, Calendar, Chat)
• Feature/Setting: Automate calendar event creation, email reminders, and chat messages via Google APIs when new tasks are assigned.
• Sample: Send Google Chat message and email to relevant provider.
3.9 Salesforce Health Cloud
• Feature/Setting: Automate case/task creation and notification via Health Cloud REST API for coordinated oncology patient management.
• Sample: Trigger Workflow Rule for notification on new test result.
3.10 ServiceNow
• Feature/Setting: Automate incident/task creation and workflow notifications within ServiceNow via REST API for healthcare case management.
• Sample: Assign “Oncology Alert” tasks to respective department queues.
3.11 Zendesk
• Feature/Setting: Automate ticket creation and status escalation via Zendesk Support API, mapping clinical tasks to case tickets.
• Sample: Notify assigned oncology nurse upon ticket update.
3.12 Notion
• Feature/Setting: Automate Notion database page creation and updates for oncology workflow tracking using Notion API.
• Sample: Add new rows for patient tasks and update status fields.
3.13 Monday.com
• Feature/Setting: Automate board item creation and notification pulses using Monday.com API to manage oncology assignment flows.
• Sample: Send pulse to “Clinical Tasks” board on new treatment task.
3.14 ClickUp
• Feature/Setting: Automate task assignment, status update, and comment thread using ClickUp Public API for oncology care steps.
• Sample: Assign task to user and notify via ClickUp notification.
3.15 Smartsheet
• Feature/Setting: Automate row creation, update, and alert generation via Smartsheet API for clinical workflow sheets.
• Sample: Trigger alert on overdue follow-up.
3.16 Airtable
• Feature/Setting: Automate record updates and notification using Airtable Automation Scripts for patient case statuses.
• Sample: Status change triggers automated email to assigned clinician.
3.17 Jira Service Management
• Feature/Setting: Automate Jira ticket generation, update, and notification through Jira REST API for oncology task tickets.
• Sample: Auto-assign issue to oncologist group with SLA tracking.
3.18 HubSpot
• Feature/Setting: Automate HubSpot task creation and email workflow for patient outreach and staff notification via HubSpot Automation API.
• Sample: Enroll in workflow that sends internal alert when new patient test arrives.
3.19 DocuSign
• Feature/Setting: Automate DocuSign envelope creation and routing for consent forms, send status updates to assigned staff using DocuSign API.
• Sample: Notify nurse via API when patient consents received.
3.20 Zoom
• Feature/Setting: Schedule and notify oncology care meetings via Zoom Meetings API upon automated task trigger.
• Sample: Automatically create meeting invite when multidisciplinary review task is assigned.
4 Benefits
4.2 Automated escalation and real-time reminders accelerate response to critical patient needs.
4.3 Consistent, automated task records streamline auditing and regulatory compliance for oncology workflows.
4.4 Automation ensures no task is overlooked, improving patient outcomes by automating clinical handoffs and communication.
4.5 Automator-based integrations support scalability and reduce errors compared to manual task management, supporting oncology throughput.