Communication and Engagement AutomationPurpose
1.2. Reduce manual effort in managing communications, ensuring no missed deadlines or events.
1.3. Improve engagement and participation through automated, timely email and SMS notifications.
1.4. Standardize all reminders for studio reviews, project critiques, class changes, and administrative deadlines.
1.5. Enable analytics on opens and responses to improve the communication workflow.
Trigger Conditions
2.2. Input from Google Calendar, Outlook, or internal scheduling platforms.
2.3. Detection of assignment creation or update in educational platforms.
2.4. Manual event entry by administrators or faculty.
2.5. Recurring or rolling reminders set by faculty/staff preferences.
Platform Variants
3.1. Twilio
• Function/API: SMS API, Schedule Messages — configure via console to automate outgoing SMS for reminders.
3.2. SendGrid
• Feature/Setting: Mail Send API — automate transactional email sends using dynamic templates for reminders.
3.3. Outlook 365
• Feature/Setting: Calendar event triggers, automated email dispatch via Power Automate connector.
3.4. Gmail
• Feature/Setting: Gmail API — automate email sending with pre-scheduled reminder templates.
3.5. Slack
• Feature/Setting: Scheduled Messages API — automate direct reminders and channel messages.
3.6. WhatsApp Business API
• Feature/Setting: Automate scheduled template-based bulk SMS or notifications.
3.7. Microsoft Teams
• Feature/Setting: Teams Bot or automated scheduled message posting to Classes channels.
3.8. Zoom
• Feature/Setting: Meeting Reminder through Zoom API — automate email/SMS before meetings or presentations.
3.9. Google Calendar
• Feature/Setting: Push event notifications API — automate integration with email/SMS automation flows.
3.10. Moodle
• Feature/Setting: Event/Deadline module with automated notification triggers.
3.11. Canvas LMS
• Feature/Setting: Scheduler and Calendar API — automate reminders for course deadlines and events.
3.12. Salesforce
• Feature/Setting: Process Builder, Workflow Rules — automate outreach to contacts on scheduled triggers.
3.13. HubSpot
• Feature/Setting: Workflow Automation for reminders via SMS/email.
3.14. Mailgun
• Feature/Setting: Scheduled Email API — automate bulk or individual deadline reminders.
3.15. Zapier
• Feature/Setting: Automated workflow connecting calendar/events to reminder email/SMS actions.
3.16. ActiveCampaign
• Feature/Setting: Automated Campaigns + SMS or email workflows triggered by event data.
3.17. Amazon SES
• Feature/Setting: Scheduled email API — automate personalized reminder sending.
3.18. Pipedrive
• Feature/Setting: Workflow automation — reminder triggers on calendar/inbox events.
3.19. Trello
• Feature/Setting: Butler Automation to send reminders via email/Slack on card due dates.
3.20. ClickSend
• Feature/Setting: Bulk SMS/email API — scheduled reminders to student/staff lists.
3.21. OneSignal
• Feature/Setting: Automated push notifications or SMS reminders via event triggers.
3.22. Asana
• Feature/Setting: Automated reminder tasks and integration to send emails/SMS before deadlines.
Benefits
4.2. Ensures timely reminders, improving compliance with critical academic deadlines.
4.3. Enables multi-channel, automated communication (SMS, email, push, in-app) for broader reach.
4.4. Minimizes human error and missed notifications via automation.
4.5. Automatedly increases engagement and accountability among students and faculty.
4.6. Automates creation of communication logs for audit and quality review.
4.7. Allows scalable, automatable outreach for programs of any size.
4.8. Provides analytics and feedback loops for continuous improvement in communication automation.
4.9. Makes it easy to rapidly deploy automators for new events, changes, or emergency notifications.
4.10. Enhances the professional image of the architecture program through reliable, automated engagement.