Purpose
1. The automation of feedback survey distribution and collection drives efficient, timely, and consistent engagement with architecture students, faculty, and stakeholders.
2. Automates the creation, sending, tracking, and gathering of responses for curriculum evaluations, event feedback, studio assessments, course delivery, and administrative service reviews.
3. Automated workflows accelerate analysis, ensure data completeness, and enhance actionable insights for continuous program improvement.
4. Supports compliance with accreditation standards through structured automating of documentation and aggregating feedback.
Trigger Conditions
1. Course/module completion status changes to "ended" in LMS.
2. Event closure on calendar or registration system.
3. Manually triggered campaign by administrative staff.
4. Automatable reminders set for repeated or term-based feedback cycles.
5. Achieving pre-set participation threshold in previous survey rounds.
Platform Variants
1. Microsoft Forms
• Feature/Setting: "Send Forms" API; automate survey link dispatch via student email field.
2. Google Forms
• Feature/Setting: Google Forms API with batch email sends; automate notifications upon form publish.
3. Qualtrics
• Feature/Setting: Distribution API; automates contact list upload and scheduled invites.
4. SurveyMonkey
• Feature/Setting: SurveyMonkey API "Collectors" endpoint; automate feedback collection and respondent tracking.
5. Typeform
• Feature/Setting: Webhooks and Responses API; automate survey generation and real-time data catch.
6. Jotform
• Feature/Setting: Jotform API; automate personalized survey email distribution and submissions pull.
7. LimeSurvey
• Feature/Setting: RemoteControl 2 API; automate survey sessions, respondent invitation, and response exporting.
8. Twilio SMS
• Feature/Setting: SMS API; automate survey invitations and reminders via mobile text.
9. Mailchimp
• Feature/Setting: Automation Journeys; automate survey campaign launch post-events.
10. Salesforce
• Feature/Setting: Marketing Cloud Email Studio; automate survey invitations to segmented groups.
11. HubSpot
• Feature/Setting: Workflows; automate post-interaction surveys based on CRM triggers.
12. Zoho Survey
• Feature/Setting: Zoho Survey API; automates distribution to mailing lists and pulls responses.
13. Airtable
• Feature/Setting: Automations; trigger feedback form email upon record changes.
14. Slack
• Feature/Setting: Workflow Builder; automate survey links direct-messaged to channels or groups.
15. Microsoft Teams
• Feature/Setting: Power Automate connected to Teams; automate survey prompt after specified events.
16. Webex
• Feature/Setting: Bots for automated survey notifications to meeting participants.
17. SendGrid
• Feature/Setting: Marketing Campaigns API; automate batch sending and open tracking of survey invites.
18. ActiveCampaign
• Feature/Setting: Automations; automate delivery based on engagement or pipeline changes.
19. Intercom
• Feature/Setting: Automated in-app messages triggered post-support interaction.
20. SurveySparrow
• Feature/Setting: SurveySparrow API; automates distribution and real-time feedback sync.
21. SogoSurvey
• Feature/Setting: SogoSurvey API; automate launching and monitoring survey participation.
22. Formstack
• Feature/Setting: Approvals/Workflows; automates cascading survey invitations post-process step.
Benefits
1. Automates repetitive survey dispatch tasks, improving efficiency and reducing staff workload.
2. Automated reminders and follow-ups increase survey completion rates among students and faculty.
3. Enables always-on, automatable feedback cycles to support continuous academic and service improvement in the architecture program.
4. Accelerates data collection and automates initial analytics, facilitating faster curricular iterations and accreditation responses.
5. Enhanced engagement and automatedly structured communication foster higher participation and actionable outcomes.