Purpose
1.2. Automating personalized patient communication regarding liver health, medication, and follow-up routines.
1.3. Automated delivery of relevant information based on patient segmentation, condition progression, and engagement triggers.
1.4. Timely, automatable distribution of educational content via preferred channels to increase patient compliance and health outcomes.
1.5. Automates aggregation of patient responses to refine educational content strategies and reporting.
Trigger Conditions
2.2. Scheduled post-appointment, medication renewal, or follow-up dates.
2.3. Changes in patient risk profile, lab results, or engagement score.
2.4. Patient opt-in via SMS, portal, or consent form.
2.5. Automated trigger on content consumption metrics, non-adherence, or inactivity alerts.
Platform Variants
• Feature/Setting: Automated SMS campaign; use Twilio Messaging API, configure message templates per patient segment.
3.2. SendGrid
• Feature/Setting: Automated email drip; use SendGrid Marketing Campaigns, API key for campaign logic.
3.3. Salesforce Health Cloud
• Feature/Setting: Flow Automation; use Process Builder/Flow Builder for automated outreach.
3.4. HubSpot
• Feature/Setting: Automated Workflows; trigger email/SMS from patient properties or engagement history.
3.5. Mailchimp
• Feature/Setting: Automate Journeys; API configuration for segmented audience targeting.
3.6. ActiveCampaign
• Feature/Setting: Automate chronic care journeys; Trigger by health tags in automations builder.
3.7. Intercom
• Feature/Setting: Automated messaging; Segment by condition and behavioral triggers in Intercom Series.
3.8. Microsoft Power Automate
• Feature/Setting: Workflow Automator; link EHR events via connectors to trigger education sequences.
3.9. Zapier
• Feature/Setting: Automated multi-app workflows; configure triggers from EHR, send to SMS/email.
3.10. Google Cloud Functions
• Feature/Setting: Event-triggered function; respond to data updates, trigger campaign send via Pub/Sub.
3.11. Amazon SNS
• Feature/Setting: Automated notification service; configure topics for chronic care segment messaging.
3.12. Slack
• Feature/Setting: Automated message posting; use Incoming Webhooks for team automations on education outreach.
3.13. Smartsheet
• Feature/Setting: Automated reminders; configure Alerts & Actions workflows from patient sheet updates.
3.14. SurveyMonkey
• Feature/Setting: Automate survey sends; use Webhooks API for post-campaign feedback loops.
3.15. Pipedrive
• Feature/Setting: Workflow automator; trigger education actions via deal/stage change.
3.16. WhatsApp Business API
• Feature/Setting: Automated messaging campaigns; configure templates and triggers for chronic patient groups.
3.17. PatientPop
• Feature/Setting: Automated patient communication; API for outreach on care plan milestones.
3.18. Cerner Open Developer Experience (code)
• Feature/Setting: Automated FHIR-based notification; trigger education campaign from health record data change.
3.19. Notion
• Feature/Setting: Automated reminders/document links; use API to update patient task boards.
3.20. Airtable
• Feature/Setting: Automated notification system; script automation to send campaign content on data change.
Benefits
4.2. Automates repetitive communication for staff, reducing manual workload.
4.3. Enables scalable automation of personalized messages, reminders, and health alerts.
4.4. Automator delivers consistency and timeliness in chronic care communications.
4.5. Automatable data-driven targeting enhances education effectiveness and ROI.