Automate feedback requests after classes or seminars

Purpose

1. Collect structured, timely feedback from students after each class or seminar in an Aikido school context.

2. Enhance instructor awareness of student experience, learning outcomes, and satisfaction.

3. Use feedback data for continuous curriculum improvement and marketing testimonials.

4. Facilitate rapid response to negative or urgent feedback, improving student retention.

5. Automate delivery and aggregation across multiple communication channels (email, SMS, app, messaging).

Trigger Conditions

1. End of a scheduled Aikido class or seminar (calendar event completion).

2. Student attendance status marked "present" in roster or check-in system.

3. Manual initiation by instructor or admin for ad-hoc seminars.

4. Specific milestones (e.g., after belt promotions or workshop completions).

Platform Variants

1. Twilio SMS

• Feature/Setting: Send feedback request SMS via API (POST /Messages) with class/session context.

2. SendGrid

• Feature/Setting: Automated transactional email (Mail Send API) with embedded feedback form link.

3. Google Forms

• Feature/Setting: Trigger form creation and prefill links (Forms API); automate email/SMS delivery.

4. Microsoft Outlook

• Feature/Setting: Calendar event triggers automated feedback email (Outlook Mail API, event webhook).

5. Slack

• Feature/Setting: Post feedback reminder message in class channel (chat.postMessage API) with quick form.

6. Zapier

• Feature/Setting: Workflow automation connecting attendance to feedback emails/messages sent.

7. SurveyMonkey

• Feature/Setting: API-driven survey dispatch post-event with class/session metadata.

8. Constant Contact

• Feature/Setting: Email campaign automation configured to class completion event.

9. Mailchimp

• Feature/Setting: Automated post-class feedback sequence in customer journey builder.

10. HubSpot

• Feature/Setting: Workflow triggers feedback email/form on contact property update (class attended).

11. ActiveCampaign

• Feature/Setting: Automations (post-class tag triggers feedback sequence).

12. Telegram

• Feature/Setting: Bot API sends message with feedback request after defined event.

13. Facebook Messenger

• Feature/Setting: Messenger Bot triggers survey or quick reply feedback after class.

14. WhatsApp Business API

• Feature/Setting: Template message trigger for feedback request to participant numbers.

15. Zoho CRM

• Feature/Setting: Workflow rule: Attendance mark triggers feedback email (Email API).

16. Salesforce

• Feature/Setting: Process Builder sends feedback form upon event completion.

17. Typeform

• Feature/Setting: API triggers feedback form link sharing via chosen channels post-attendance.

18. Calendly

• Feature/Setting: Event end webhook triggers feedback workflow in connected tool.

19. Eventbrite

• Feature/Setting: Attendee post-event emails with survey link via Eventbrite’s email tool.

20. Jotform

• Feature/Setting: Post-class feedback form auto-distributed via API integration with student records.

21. Pabbly Connect

• Feature/Setting: Multi-channel workflow triggers after class attendance for feedback.

22. ClickSend

• Feature/Setting: SMS campaign automation post-class via API.

Benefits

1. Maximized feedback response via multi-channel reminders.

2. Manual effort eliminated—no more paper forms or bulk emails.

3. Timely, actionable feedback drives rapid curriculum, facility, and instructor adjustments.

4. Data aggregated for trend analysis and accreditation needs.

5. Personalized communication improves student engagement and loyalty.

6. Immediate intervention possible on negative feedback, reducing churn.

7. Professional, consistent experience enhances school reputation.

8. Testimonial capture streamlined for marketing.

9. Easily scalable with growing number of classes and students.

10. Reduces risk of lost feedback and increases overall instructional quality.