Communication and NotificationPurpose
1.2. Ensure automated, clear, and consistent patient communication to reduce treatment disruptions and errors.
1.3. Automate information flow between medical specialists, patients, caregivers, and in-clinic teams.
1.4. Enhance patient adherence by automatedly informing them of any medication changes in real time.
1.5. Integrate scheduling systems, EHRs, and communication platforms for streamlined and compliant automations.
Trigger Conditions
2.2. Manual input by the radiotherapist triggers the automator for notification sending.
2.3. Automatedly scheduled daily or periodic checks for medication changes.
2.4. Integration triggers via webhook or API when a backend database is updated.
Platform Variants
3.1. Twilio SMS
• Feature/Setting: Use "Send SMS" API to automate text updates to patients; configure with event-triggered HTTP request.
3.2. SendGrid
• Feature/Setting: "Send Email" endpoint automates email notifications on schedule change; API key authentication and template-based personalization.
3.3. Slack
• Feature/Setting: Use "chat.postMessage" API to automate direct messages or channel alerts for clinicians/staff; configure webhook for trigger.
3.4. Microsoft Teams
• Feature/Setting: "Send message" action in Microsoft Graph API, automatedly pushing schedule updates to Teams chats/channels.
3.5. WhatsApp Business API
• Feature/Setting: Automated notification message via "messages" endpoint, pre-approved template configuration.
3.6. Google Calendar
• Feature/Setting: "Events: insert" API for automatedly adding updated medication events; use webhooks for real-time update triggers.
3.7. Outlook Calendar
• Feature/Setting: "Create Event" in Microsoft Graph automates appointment or medication change events; triggered by EHR update.
3.8. Zapier
• Feature/Setting: Create automated Zaps to link EHR changes to multiple notification platforms; use "Webhooks by Zapier" for flexible integration.
3.9. PagerDuty
• Feature/Setting: "Create Incident" API automates urgent notifications to on-call staff about critical medication schedule changes.
3.10. Pusher
• Feature/Setting: Use Channels API to automate real-time in-app notifications for mobile/web healthcare apps.
3.11. Mailgun
• Feature/Setting: "Messages" API automates transactional email delivery about schedule changes, with customizable templates.
3.12. Firebase Cloud Messaging
• Feature/Setting: Automator uses FCM send API to push medication updates to patient mobile apps.
3.13. LINE Messaging API
• Feature/Setting: "Push message" endpoint automates patient notifications in local regions with LINE adoption.
3.14. Discord
• Feature/Setting: "Create Message" endpoint automates staff channel updates; setup with bot token for automatable notifications.
3.15. Salesforce Health Cloud
• Feature/Setting: Flow Builder automates message triggers via Process automation tied to medication records.
3.16. HubSpot
• Feature/Setting: "Send Email" workflow automation linked to updated client property (medication schedule).
3.17. Amazon SNS
• Feature/Setting: "Publish" API for automating notification dispatch via SMS, email, or push.
3.18. Cisco Webex
• Feature/Setting: Messages API automates notification posts to Webex spaces/chats for clinical communication.
3.19. Telegram Bot API
• Feature/Setting: "sendMessage" for automating direct delivery of medication change alerts to patients or caregivers.
3.20. Mattermost
• Feature/Setting: "CreatePost" API endpoint for automating in-clinic or practitioner notification automations.
3.21. Apple Push Notification Service (APNs)
• Feature/Setting: Automator triggers custom push messages to iOS devices about new medication times.
3.22. Google Chat API
• Feature/Setting: Spaces.messages.create endpoint for sending automatable in-practice alerts to radiotherapy team members.
Benefits
4.2. Automated notifications ensure fast and reliable delivery to all relevant parties.
4.3. Automating compliance helps maintain documentation and audit trails within healthcare.
4.4. Automator enhances patient engagement, leading to better health outcomes.
4.5. Enables clinics to be scalable and responsive with automatable, repeatable processes.
4.6. Reduces staff workload through automatedly triggered communications.
4.7. Supports multi-channel notification, increasing reach and reliability via automation.