Prayer request intake and distribution

Purpose

1.1. Automate the intake of prayer requests from parishioners, visitors, and community online/offline channels and distribute them to clergy, prayer teams, or digital noticeboards.
1.2. Automates centralized request capture, categorization by type or urgency, automated acknowledgement replies, and automated routing to relevant responders.
1.3. Enables scheduled reminders, follow-up automating, and reporting on prayer volume, trends, and responder engagement for basilica outreach optimization.
1.4. Supports multi-lingual automated intake and automates digital archiving for later insight or pastoral use.

Trigger Conditions

2.1. New prayer request form submission on church website/app.
2.2. Automated SMS, WhatsApp, or email sent to basilica’s prayer line inbox.
2.3. Intake of paper form through automated document scanning.
2.4. Voice message left and converted via automated transcription.
2.5. Social media DMs/comments mentioning prayer intent.

Platform Variants

3.1. Facebook Messenger API
• Feature/Setting: Automate listening to “prayer” keyword in DMs; configure webhook for automated prayer request parsing.
3.2. Twilio Programmable SMS
• Feature/Setting: Automate inbound SMS to virtual number; configure automated filtering for “prayer request” or synonyms.
3.3. Google Forms API
• Feature/Setting: Automate trigger on new form entry; configure automated webhook for request categorization and notification.
3.4. Microsoft Power Automate
• Feature/Setting: Automate cross-platform flow creation between Outlook, Teams, SharePoint, and Forms; configure for automated request routing and acknowledgment.
3.5. Zapier Webhooks
• Feature/Setting: Automate intake from diverse sources; configure automated multi-channel splitting and notification to prayer team emails or group chat.
3.6. Slack API
• Feature/Setting: Automate intake via Slackbot command; configure automated distribution to defined channel based on request attributes.
3.7. Gmail API
• Feature/Setting: Automate label/tag new emails with “prayer request”; configure automated forwarding to clergy group.
3.8. SendGrid Inbound Parse Webhook
• Feature/Setting: Automate parsing of incoming prayer emails; configure for automated categorization and response.
3.9. WhatsApp Business API
• Feature/Setting: Automate scrape/listen on prayer-dedicated inbox; configure automated follow-up by keyword trigger.
3.10. Typeform Webhooks
• Feature/Setting: Automate on-submit action; configure automated data sync to prayer request tracker (Google Sheets, Airtable).
3.11. Airtable Automations
• Feature/Setting: Automate intake to structured base; configure automating field-based notifications or assignments.
3.12. Microsoft Teams Incoming Webhook
• Feature/Setting: Automate notification to defined prayer team channel; configure action cards for responder selection.
3.13. Jotform Webhook
• Feature/Setting: Automate intake and sync to back-end system; configure automated thank-you messaging and assignment.
3.14. DocuSign eSignature API
• Feature/Setting: Automate intake for signed paper forms; configure automated digital archive/categorization.
3.15. Zoom Transcription API
• Feature/Setting: Automate voice request transcription and extraction; configure automated email or Slack post.
3.16. Notion API
• Feature/Setting: Automate creation of a database entry; configure automated sharing with designated clergy/prayer teams.
3.17. Google Drive API
• Feature/Setting: Automate upload of scanned prayer forms; configure automating OCR, parsing, and notification.
3.18. Mailgun Routes
• Feature/Setting: Automate incoming prayer requests sorting by subject/body; configure automated routing to Google Workspace.
3.19. Telegram Bot API
• Feature/Setting: Automate intake via chat; configure automated reply and notification to team group chat.
3.20. Salesforce Service Cloud API
• Feature/Setting: Automate intake as a case; configure automated process for assignment, escalation, and closure notification.

Benefits

4.1. Automates intake process, eliminating manual data entry for prayer requests.
4.2. Enables automated and timely distribution to appropriate teams/clergy, boosting response speed.
4.3. Supports automated analytics on prayer request frequency, themes, and statuses for improved ministry outreach.
4.4. Ensures no request is missed with automated reminders and follow-ups.
4.5. Automating sensitive data routing enhances privacy, builds trust, and modernizes basilica communication.
4.6. Centralizes requests for automated archival and compliance, ensuring easy future access or pastoral review.
4.7. Enables scalable communication and outreach, reducing staff workload via automated, reliable systems.