HomeHoliday and clinic update newslettersCommunication & Client EngagementHoliday and clinic update newsletters

Holiday and clinic update newsletters

Purpose

1.1. Maintain timely communication with pet owners about holiday schedules, emergency availability, and clinic updates.
1.2. Inform clients of changes to operating hours, special events, and relevant news.
1.3. Foster client loyalty and engagement by delivering consistent, branded messaging.
1.4. Reduce inbound call volume concerning holiday schedules and clinic operations.
1.5. Comply with local regulations by providing clear public health notices when required.
1.6. Automate recurring or ad-hoc newsletters to free up staff resources for clinical duties.

Trigger Conditions

2.1. Scheduled interval, e.g., monthly or before key holidays.
2.2. Manual initiation for urgent/informal updates.
2.3. Clinic calendar changes via Google Calendar or Microsoft Outlook event.
2.4. New information from clinic management system (e.g., updated hours).
2.5. Input to designated Google Sheet or Airtable with update content.
2.6. Uploaded CSV or JSON with confirmed list of contacts and content.

Platform Variants


3.1. Mailchimp
• Feature: Automated email campaign; API endpoint /campaigns/create; configure audience, template, and schedule.

3.2. SendGrid
• Feature: Marketing Campaigns API; Endpoint POST /v3/marketing/singlesends; set recipients, dynamic template, scheduling.

3.3. Twilio SMS
• Feature: Messaging API; Endpoint POST /2010-04-01/Accounts/{AccountSid}/Messages; set sender, recipient, message body.

3.4. Constant Contact
• Feature: Email Campaign API; POST /emails; specify contact list, subject, HTML body, and send time.

3.5. ActiveCampaign
• Feature: Automation API; Endpoint POST /api/3/campaigns; connect trigger to list, set template, define send window.

3.6. HubSpot
• Feature: Marketing Email API; POST /email/public/v1/campaigns; configure template, list ID, scheduling.

3.7. Zoho Campaigns
• Feature: API Campaigns; Endpoint /api/v1/campaigns; input contact list, schedule, template code.

3.8. Salesforce Marketing Cloud
• Feature: Journey Builder Triggered Send; create Automation Studio send definition, API POST /messageDefinitionSends.

3.9. Amazon SES
• Feature: SendEmail API; configure destination, message template, reply-to, and send timestamp.

3.10. Microsoft Outlook 365
• Feature: Graph API; POST /me/sendMail; configure to, subject, message body, attachment (if needed).

3.11. Slack
• Feature: Chat PostMessage API; POST /chat.postMessage; select channel, text, attachments for update.

3.12. WhatsApp (via Twilio)
• Feature: Twilio WhatsApp API; POST /2010-04-01/Accounts/{AccountSid}/Messages; specify to/from, body.

3.13. Google Calendar
• Feature: Events API; PATCH /calendars/{calendarId}/events/{eventId}; push updates as event notifications to clients.

3.14. Pipedrive
• Feature: Mail Messages API; POST /mailbox/mailMessages; select recipients from contact database, compose body.

3.15. Airtable
• Feature: Scripting/Automation; configure trigger on record update to launch newsletter send via integrations.

3.16. ClickSend
• Feature: Email/SMS Campaign API; POST /v3/email, /v3/sms/send; prepare batch messages with scheduling.

3.17. Brevo (formerly Sendinblue)
• Feature: Transactional Campaign API; POST /smtp/email; set group, sender, content, schedule.

3.18. Klaviyo
• Feature: Campaigns API; POST /campaigns; specify list, template, and schedule parameters.

3.19. Moosend
• Feature: Email Campaigns API; POST /campaigns; input mailing list, HTML content, schedule delivery.

3.20. Freshdesk
• Feature: Send Email API; POST /api/v2/tickets/{id}/reply; send mass message to contact segments.

3.21. Notion
• Feature: Database Trigger + Integration API; upon update, send page/email notifications to client list using integration tools.

Benefits

4.1. Ensures clients are informed proactively, reducing confusion and inbound queries.
4.2. Scales seamlessly for small practices or multi-location hospitals.
4.3. Enables staff to focus on patient care versus manual messaging.
4.4. Personalizes outreach with dynamic content and segmentation.
4.5. Logs communications for compliance and audit.
4.6. Consistent, branded presence strengthens trust and client retention.
4.7. Multi-channel reach: email, SMS, chat, app notifications.
4.8. Supports multilingual and accessible communications.
4.9. On-demand updates for urgent or ad-hoc situations.
4.10. Automates reporting on open, click, and engagement rates.

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