Communication & Collaboration**Purpose**
1.2. Facilitate seamless client communication and internal team coordination for advertising agencies needing rapid file, message, or meeting sharing.
1.3. Link scattered digital workspaces into a unified interface for transparent, reliable, and error-free communications across all campaigns and accounts.
1.4. Maintain updated conversation logs and shared calendars, reducing manual reminders and missed messages during campaign execution.
**Trigger Conditions**
2.2. Incoming email with specified subject, label, or sender.
2.3. Chat message received or sent mentioning campaign keywords or specific team members.
2.4. Updates to shared documents or files within integrated drives.
2.5. New communication channels or groups initiated for project collaboration.
**Platform Variants**
3.1. Gmail
- Feature/Setting: Use Gmail API's "watch" endpoint for push notifications on new or updated emails.
- Sample: Configure push notifications to forward starred emails to Slack.
3.2. Outlook 365
- Feature/Setting: Subscribe to "MailFolders.Messages" and "Calendar.Events" via Microsoft Graph API.
- Sample: Forward client booking events to Microsoft Teams channels.
3.3. Google Calendar
- Feature/Setting: "Events: watch" API for detecting calendar changes.
- Sample: Sync event updates to Asana workspaces.
3.4. Microsoft Teams
- Feature/Setting: Use "chatMessage/list" API to monitor messages; "createChannel" for new project groups.
- Sample: Notify selected email lists about new Teams channels.
3.5. Slack
- Feature/Setting: "conversations.history" and "conversations.create" APIs.
- Sample: Post email summaries into designated campaign channels.
3.6. Zoom
- Feature/Setting: "Meeting Webhook" for scheduled meetings or instant chats.
- Sample: Sync scheduled Zoom links into shared Google Calendars.
3.7. Asana
- Feature/Setting: "Events API" to listen for new comments or task updates.
- Sample: Push task discussion to relevant Slack channels.
3.8. Trello
- Feature/Setting: "Webhook" trigger on card comments or additions.
- Sample: Send email digest when major board changes occur.
3.9. Google Chat
- Feature/Setting: "Spaces.messages.list" API.
- Sample: Archive campaign conversations when threads end.
3.10. Monday.com
- Feature/Setting: "Notifications" on new items or activity via API.
- Sample: Send calendar invites for new board activities.
3.11. Zoho Mail
- Feature/Setting: "Webhook" trigger on incoming client emails.
- Sample: Create associated tasks in ClickUp.
3.12. ClickUp
- Feature/Setting: "Task updated" and "Task commented" events API.
- Sample: Alert designated Slack channels on status changes.
3.13. Basecamp
- Feature/Setting: Activity webhooks for message board and campfire updates.
- Sample: Email notifications upon new message threads.
3.14. Notion
- Feature/Setting: "Database updated" webhook.
- Sample: Sync meeting notes section to corresponding Outlook calendars.
3.15. Salesforce Chatter
- Feature/Setting: "FeedItem" streaming events API.
- Sample: Forward post summaries to internal campaign emails.
3.16. Intercom
- Feature/Setting: "Conversation created" webhook.
- Sample: Send chat transcripts to client record in CRM.
3.17. Webex Teams
- Feature/Setting: "Message created" webhook.
- Sample: Notify shared project email alias of important chat alerts.
3.18. Discord
- Feature/Setting: "Message create" event in Bot API.
- Sample: Push calendar invites to campaign Discord channels.
3.19. Airtable
- Feature/Setting: "Trigger on change" in base records via API.
- Sample: Post schedule changes to Google Chat.
3.20. HubSpot
- Feature/Setting: "Engagements" webhook for emails, meetings.
- Sample: Sync client call notes to Asana tasks.
**Benefits**
4.2. Reduces miscommunication and scheduling conflicts.
4.3. Centralizes key communications, enhancing accountability and transparency.
4.4. Provides teams and clients with instant access to the latest project updates.
4.5. Automates logging and archiving for compliance and historical access.