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Push notifications for mobile app users

Purpose

1.1. Automate push notifications for mobile app users to ensure real-time communication regarding schedules, events, promotions, emergencies, and personalised swim reminders at aquatic centres.
1.2. Automating delivers information efficiently to increase engagement, attendance, and centre loyalty while minimising manual staff work and errors.
1.3. Facilitate automated reminders for bookings, class changes, membership renewals, safety alerts, event registrations, and centre updates, maximising operational efficiency.

Trigger Conditions

2.1. Automatedly triggered when a user books or cancels a swimming session or class.
2.2. Announcements for schedule or weather-related changes, holidays, or maintenance closures automatically sent.
2.3. Automated event reminders prior to lessons, competitions, or centre-hosted multi-sport activities.
2.4. Automate delivery of marketing push notifications for new services, special promotions, member anniversaries, or feedback requests.
2.5. Triggered custom notifications by user-defined preferences or behaviour metrics.

Platform Variants

3.1. Firebase Cloud Messaging (FCM)
• Function: Cloud Messaging API — configure project, generate server key, automate notification payload dispatch.
3.2. Apple Push Notification Service (APNs)
• Feature: Use APNs Auth Key — automate provisioning via certificates, send payload through HTTP/2.
3.3. OneSignal
• Setting: REST API — automate sending personalized push using user segments and data tags.
3.4. Pusher Beams
• Feature: Publish API — create automated triggers for instant notification broadcasts.
3.5. Twilio Notify
• Feature: Notify Service API — automatedly set up bindings and trigger campaigns per event type.
3.6. Airship
• Setting: Messaging API — automate message scheduling and segment targeting.
3.7. Braze
• Feature: REST API — configure automated journeys for recurring aquatic centre events.
3.8. Urban Airship
• Setting: API integration — automate user targeting and localized messaging.
3.9. Microsoft Azure Notification Hubs
• Feature: Send API — automatedly push notifications to app/segment via hub namespace.
3.10. Amazon SNS
• Setting: Application Endpoint — automate targeting users and groups with mobile push.
3.11. Leanplum
• Feature: Campaign Automation — automated journeys triggered by user behaviour.
3.12. Iterable
• Setting: Push API — automate multi-step swim activity drip notifications.
3.13. Kumulos
• Setting: Push API endpoint — configure automation for swim schedule changes.
3.14. Notificare
• Feature: API Integration — automate time-based or event-based push alerts.
3.15. VWO Engage
• Setting: Campaign setup — automates push delivery on custom aquatic centre events.
3.16. Mixpanel
• Setting: Mobile push automation — automatedly trigger based on analytics event flow.
3.17. CleverTap
• Setting: Automated Campaign APIs — segment users and automate birthday or milestone pushes.
3.18. MoEngage
• Feature: Journey Builder — automate multi-step notification workflows for aquatic events.
3.19. Expo Notifications
• Function: Notifications API — automate schedule-based or instant app pushes.
3.20. Swrve
• Feature: Push Campaigns — automated triggers on real-time aquatic centre data.
3.21. Kahuna
• Feature: Push API — automate engagement based on centre visit frequency.
3.22. Pushwoosh
• Feature: Remote API — automating bulk or event-driven notifications to users.
3.23. Batch
• Setting: Transactional Push API — automate swim class reminders and confirmations.
3.24. Catapush
• Feature: API Integration — automated delivery reporting and two-way push for feedback.

Benefits

4.1. Automates dissemination of relevant centre information, improving timeliness and reducing manual processes.
4.2. Automated communication increases member engagement, satisfaction, and loyalty through personalisation.
4.3. Automation minimises staff workload, cuts operational errors, and ensures consistent delivery.
4.4. Enhances marketing ROI by automating targeted, behaviour-driven campaigns directly to users.
4.5. Automated alerts improve safety protocols by delivering critical information rapidly during emergencies.
4.6. Automator workflows facilitate continuous improvement via analytics-driven, automated feedback loops.

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