Purpose
1. Automate the delivery of urgent notifications (e.g., weather closures, urgent prayer requests, critical event changes) to Calvary Chapel congregants via multiple channels.
2. Automatedly ensures fast, targeted communication for maximum engagement and immediate response required for religious or crisis-driven updates.
Trigger Conditions
1. Manual trigger by staff for emergency or urgent announcement.
2. Automate based on event status changes in church calendar systems.
3. Automated input from connected local weather alerts or safety authorities.
4. Update automator when incoming flagged messages from leadership require urgent push.
5. System monitors keywords for automated escalation (e.g., “urgent”, “closed”, “cancelled”).
Platform Variants (with function/API per platform)
1. Twilio SMS
- Feature/Setting: Automated SMS alerts via Twilio Messaging API; configure webhook for urgent_update event.
2. SendGrid
- Feature/Setting: Automated transactional emails using SendGrid Mail Send API, integration connected to urgent notification automation.
3. Firebase Cloud Messaging
- Feature/Setting: Automate push notification to all church app users; configure topic messaging for URGENT_UPDATES.
4. Pusher
- Feature/Setting: Automated real-time notifications in web/mobile apps via Pusher Channels API; use trigger("urgent_update").
5. Slack
- Feature/Setting: Auto-post to #alerts using Slack Incoming Webhooks or Chat.PostMessage API for urgent automation.
6. Microsoft Teams
- Feature/Setting: Automate announcements in selected team channels using Teams Connector webhook; automate posting via Graph API.
7. Discord
- Feature/Setting: Automate push to designated alert channels via Discord Webhook API.
8. OneSignal
- Feature/Setting: Automated push to congregation device segments using OneSignal Notification REST API for emergencies.
9. WhatsApp Business API
- Feature/Setting: Automated urgent message broadcast using WhatsApp templated messages.
10. Facebook Messenger
- Feature/Setting: Automate urgent notifications via Messenger Send API with pre-approved templates.
11. Telegram
- Feature/Setting: Automator posts to groups/channels using Telegram Bot sendMessage method for instant automating.
12. Mailchimp
- Feature/Setting: Automated urgent campaigns or transactional alerts via Mailchimp Transactional API (Mandrill).
13. PagerDuty
- Feature/Setting: Automatedly escalate critical issues to communication staff using incident trigger API.
14. Amazon SNS
- Feature/Setting: Automate SMS/mobile/push notifications using topic-based publishing for urgent updates.
15. Zendesk
- Feature/Setting: Auto-generate mass urgent announcements via Zendesk Ticket API with email/SMS add-ons.
16. Google Chat
- Feature/Setting: Automating push notifications to rooms using Google Chat API and webhooks.
17. Ivanti Neurons (Push)
- Feature/Setting: Automated broadcast to enrolled user devices using Push service configuration for emergency automation.
18. HubSpot
- Feature/Setting: Auto email/push to lists using Workflow Automation plus Transactional Email Add-on.
19. Intercom
- Feature/Setting: Automator triggers outgoing urgent messages via Intercom Message API.
20. Viber
- Feature/Setting: Automated push notification to community using Viber Bots/send_message API endpoint.
Benefits
1. Automates urgent communication reliably across multiple channels and audiences.
2. Automated escalation ensures immediate congregational awareness, improving safety and response.
3. Reduces manual work through automator workflows and centralized control.
4. Automatable integration for future expansion as congregation needs evolve.
5. Automatedly tracks delivery and engagement analytics for continuous improvement.