Survey distribution for gathering class and instructor feedback

Purpose

1.1. Automate survey distribution for structured feedback collection from class participants and instructors in a martial arts club, targeting improvements in class quality, instructor effectiveness, facility conditions, and overall participant satisfaction.
1.2. Automates gathering post-class insights routinely, reducing manual outreach and ensuring consistent engagement with members and staff.
1.3. Automatedly compiles and centralizes feedback to inform operational and training adjustments across sessions and programs.

Trigger Conditions

2.1. Automated survey dispatch after class session ends, identified by attendance log or scheduling system update.
2.2. Automatedly triggered at pre-set intervals (e.g., bi-weekly, monthly, or end of course).
2.3. Automates when a new member joins, or instructor completes a probationary period.
2.4. Manual override allows ad-hoc survey automation for special events or issues.

Platform Variants

3.1. Google Forms
• Feature/Setting: Automate survey link creation and email distribution via Google Workspace API; configure with Apps Script for automated scheduling.
3.2. Microsoft Forms
• Feature/Setting: Automator sends out Forms via Microsoft Graph API with automated reminders.
3.3. SurveyMonkey
• Feature/Setting: Automate survey email campaigns using SurveyMonkey API “Create Collector” and “Send Collector Messages.”
3.4. Typeform
• Feature/Setting: Automatedly generate forms, distribute via email automation using the “Send Responses” API.
3.5. Jotform
• Feature/Setting: Automate survey URL generation and scheduled email campaigns using Jotform API.
3.6. Mailchimp
• Feature/Setting: Automate survey email sequence with API “Campaigns” endpoint, segmenting member lists.
3.7. SendGrid
• Feature/Setting: Automate email distribution using “Mail Send” API, embed survey links per class roster.
3.8. Twilio SMS
• Feature/Setting: Automate sending SMS with survey links using Twilio “Messages” API.
3.9. WhatsApp Business API
• Feature/Setting: Automates personalized feedback request messages using WhatsApp Business “Send Message” API.
3.10. Slack
• Feature/Setting: Automated post-class prompts via “chat.postMessage” API to club communication channels.
3.11. Discord
• Feature/Setting: Automator delivers feedback requests through “Create Message” API to targeted member roles.
3.12. HubSpot
• Feature/Setting: Automate survey email triggers using “Workflows” API, based on contact properties.
3.13. Salesforce
• Feature/Setting: Automate survey distribution via “Process Builder” flows using Salesforce Surveys API.
3.14. ActiveCampaign
• Feature/Setting: Automates feedback request emails through “Automations” configured on class attendance tags.
3.15. Zoho CRM
• Feature/Setting: Automator triggers via “Workflow Rules,” sending survey links to contacts.
3.16. Constant Contact
• Feature/Setting: Automate mailing of survey invitations using “Campaigns” API after class completion.
3.17. Airtable
• Feature/Setting: Automate custom survey links generation and mass email from Airtable “Automations.”
3.18. Pipedrive
• Feature/Setting: Triggers automated communications via “Activities” and integrated email API post-class event.
3.19. MailerLite
• Feature/Setting: Schedule and automate survey invitations using “Campaigns” API.
3.20. Zendesk
• Feature/Setting: Automated post-class satisfaction survey through “Satisfaction Reasons” API triggered by ticket closure.

Benefits

4.1. Automates repetitive feedback requests, freeing staff time.
4.2. Increases feedback volume and diversity via multi-platform automation.
4.3. Automatedly ensures timely post-class engagement, maximizing response rates.
4.4. Systematic use of automation drives actionable insights and club improvements.
4.5. Automator connects feedback directly to member profiles for personalized follow-up.