Chain-of-command notification routing

Purpose

1. Provide immediate, structured notification up the chain-of-command for critical events (security breach, launch sequence, incident report, personnel emergency).

2. Ensure multi-channel redundancy (email, SMS, voice, push, alert system integration) appropriate to rank/security role.

3. Maintain audit logs of notification delivery, read receipts, and escalation patterns per protocol.

4. Integrate with existing Defense Communication Systems and personnel databases to ensure recipient authenticity.

Trigger Conditions

1. Incident detection via base security sensors or manual incident report form submission.

2. Automated alerts from SCADA (Supervisory Control and Data Acquisition) or cybersecurity systems signaling an anomaly.

3. Command center manual override for urgent, unscheduled notifications.

4. Change in force-protection condition or threat level from centralized defense intelligence feeds.

Platform Variants

1. Twilio SMS

 • API: Messages.create({to, from, body}); integrates with personnel roster for tiered SMS.

2. SendGrid

 • API: Mail.send({to, from, subject, html}); configures dynamic rank-based templates.

3. Microsoft Graph

 • Endpoint: /users/{id}/sendMail; leverages DoD Azure AD for secure email routing.

4. Slack

 • API: chat.postMessage({channel, text}); assigns secured channels by rank.

5. Microsoft Teams

 • API: /teams/{id}/sendActivityNotification; targets roles via @mentions.

6. PagerDuty

 • API: POST /incidents; protocol-driven role escalation.

7. ServiceNow

 • API: POST /api/now/table/incident; assigns automated notification tasks.

8. Cisco Webex

 • API: messages.create({roomId, text}); integrates with role-specific spaces.

9. AWS SNS (Simple Notification Service)

 • Publish({TopicArn, Message}); multi-channel for global notification.

10. Okta Workflows

 • Function: Send Notification; conditional chain-building by user OU.

11. Splunk On-Call

 • API: create_alert({summary, recipients}); configuration per incident type.

12. Salesforce Service Cloud

 • Function: createCaseNotification(); links incident to responsible officers.

13. Jira Service Management

 • API: POST /rest/api/2/issue/{issueId}/notify; sequential escalation rules.

14. Zapier

 • Zap Action: “Send Email/SMS”; logic-driven notification splits.

15. Google Chat

 • API: spaces.messages.create; targets groups by clearance.

16. IBM Watson Orchestrate

 • Function: sendNotification(); incorporates language and urgency settings.

17. SAP Cloud Platform Workflow

 • Action: Send Alert Workflow; configured by department in SAP SuccessFactors.

18. Aladtec

 • API: POST /alerts/send; ties shift schedules to notification target.

19. Mattermost

 • Endpoint: /hooks/incoming; secure webhooks for notification channels.

20. VictorOps

 • API: POST /api-public/v1/incidents; mapped notification policies per base protocol.

21. Proofpoint

 • API: /api/v2/send; encrypts and distributes rank-driven communications.

22. Mimecast

 • API: /api/alert/send; threat-level escalation notices.

23. OpsGenie

 • API: /v2/alerts; customizable chain-of-command recipient lists.

24. AirWatch/Workspace ONE

 • API: sendPushNotificationToDevice(); device-level secure push.

Benefits

1. Reduces latency in mission-critical communication and incident awareness.

2. Improves compliance and auditability for defense command protocols.

3. Ensures failsafe notification redundancy across multiple platforms.

4. Minimizes manual intervention and risk of human error in crisis chains.

5. Enables scalable, role-specific routing as the base structure changes.