Communication & Information Flow AutomationPurpose
1.2. Ensure compliance with regulatory frameworks, secure archiving, and multi-channel delivery to leadership, operational teams, and oversight authorities.
1.3. Enable real-time cross-department collaboration, timely escalation of critical findings, trend analysis, and automated documentation for defense-related continuous improvement.
1.4. Integrate intelligence feed from reports with analytics and decision-support systems to optimize incident responses and enhance preparedness.
Trigger Conditions
2.2. Status update in incident management software (state: "closed," "review pending," etc.).
2.3. Receipt of external event notification (e.g., security breach alert via SIEM tool).
2.4. Scheduled occurrence (e.g., daily or weekly after-action report deadline at 1700 hrs).
2.5. Authorized signature workflow completion.
Platform Variants
• Flow: Trigger on SharePoint "New item"; use "Send email with options" flow for after-action reviewers.
3.2. ServiceNow
• Flow Designer: Configure "Incident Resolved" trigger; create automated "Generate After-Action Report" action.
3.3. Atlassian Jira
• Automation Rule: Trigger on issue transitioned to “Resolved”; call “Send Web Request” to report API.
3.4. Salesforce
• Process Builder: "Incident Closed" triggers Appexchange Doc Gen package for report creation.
3.5. Slack
• Workflow Builder: Trigger by keyword (“incident closed”); send report template to dedicated channel.
3.6. Google Workspace (Apps Script)
• Script: Trigger on new Google Form submission; auto-generate Google Doc and email to command staff.
3.7. ServiceNow IntegrationHub
• REST action: POST after-action data to external archival API upon incident closure.
3.8. Twilio SMS
• Twilio Studio Flow: Trigger via API call on critical event; SMS alert and secure form link to selected responders.
3.9. REST API Endpoints
• Function: POST event data to "AfterActionReport/v2/create" on internal or partner systems.
3.10. Zendesk
• Trigger: Upon ticket state "resolved," invoke "HTTP target" to push details to report database.
3.11. Amazon S3
• Lambda Trigger: On report document upload, tag, encrypt, and notify command list via SES.
3.12. Azure Logic Apps
• Workflow: HTTP webhook for new incident; auto-save to Blob Storage and notify via Teams.
3.13. DocuSign
• Envelope Creation Event: Trigger after-action signature request based on defined roles.
3.14. Docparser
• Parser Rule: Incoming report PDFs trigger extraction, pushing normalized data to SQL Server.
3.15. Smartsheet
• Automation: Row addition in "Incident Register" triggers report creation workflow and approval chain.
3.16. PagerDuty
• Event Rule: Incident "Resolved" triggers webhook to initiate after-action survey.
3.17. Zapier
• Zap: New Typeform submission → create PDF → Dropbox upload → Slack notification.
3.18. Dropbox
• File Request: Once report is dropped, trigger PDF-to-text extraction webhook.
3.19. Box
• Automation: When file uploaded to “After Action” folder, auto-move and task assigned for review.
3.20. Service Bus (Azure)
• Queue Trigger: Inbound message on “Reports” queue triggers custom incident review logic.
3.21. Google Cloud Pub/Sub
• Subscriber Push Function: Ingests report notifications and forwards via email, SMS, and internal portal.
3.22. Cisco Webex
• Bot Workflow: Incident update triggers message thread with link to latest after-action draft.
3.23. Asana
• Rule: Task completed in “Incident” project → attach after-action template and share to group.
3.24. Monday.com
• Automations: Status set to “Report Needed” → notify and request update via integrated form.
3.25. Notion
• API: New database entry for incident auto-completes fields, sends link to stakeholders.
Benefits
4.2. Ensures compliance and archival through secure, traceable workflows.
4.3. Automates real-time alerts and data movement for actionable insight.
4.4. Enables parallel review, continuous improvement, and multi-channel distribution.
4.5. Enhances integration with security, command, and compliance dashboards.