Communication & Information Flow AutomationPurpose
1.2. Automatically capture, encrypt, route, and store communications from multiple channels under strict access control and retention policies in adherence to government and defense data regulations.
1.3. Provide tamper-evident and searchable records for legal, investigatory, or intelligence requirements, minimizing human error or omission.
Trigger Conditions
2.2. Transmission of SMS from designated command/control devices.
2.3. Chat messages on approved collaboration platforms.
2.4. New uploads or edits on secure document repositories.
2.5. Initiation of official calls via VoIP/telephony services.
2.6. Scheduled end-of-day batch archival sweeps.
2.7. Manual user or command-triggered archival for sensitive exchanges.
Platform Variants
• Feature/Setting: Office 365 Management API—configure event triggers for all mailbox send/receive events; set retention and encryption via Compliance Center.
3.2. Google Workspace
• Feature/Setting: Vault API—auto-archive all Gmail and Hangouts messages; set audit logging for access.
3.3. Slack
• Feature/Setting: Audit Logs API—capture all messages in selected channels and direct messages for archival.
3.4. Twilio SMS
• Feature/Setting: Message Resource Webhooks—archive all inbound/outbound communications with Data Protection settings.
3.5. Cisco Webex
• Feature/Setting: Compliance Webhooks API—capture meetings, messages, and files for secure storage.
3.6. Zoom
• Feature/Setting: Recording and Chat Archival API—automatic transfer of meeting recordings and chat logs to secure storage.
3.7. Salesforce
• Feature/Setting: Event Monitoring API—archive Chatter and email communications triggered by specified criteria.
3.8. Zendesk
• Feature/Setting: Ticket and Audit Logs API—archive all support communications, including attachments.
3.9. Amazon S3
• Feature/Setting: S3 PutObject Event Notifications—auto-encrypt and store archived data, apply object lock policies.
3.10. Box
• Feature/Setting: Events API—monitor new file upload/edit events for archival.
3.11. Dropbox
• Feature/Setting: Activity Log API—capture file events and correspondence associated with defense projects.
3.12. Mimecast
• Feature/Setting: S1 Archiving API—auto-archive and classify email with Department of Defense-mandated retention.
3.13. Proofpoint
• Feature/Setting: REST Archiving API—capture, encrypt, and store communications flagged as sensitive.
3.14. Smarsh
• Feature/Setting: Communication Capture—integrate to capture chat, email, and SMS for defense regulatory compliance.
3.15. Splunk
• Feature/Setting: HTTP Event Collector—stream archived events/logs for advanced search and monitoring.
3.16. ServiceNow
• Feature/Setting: Incident and Task Webhooks—export communication records tied to incidents for audit trail.
3.17. PagerDuty
• Feature/Setting: Webhooks—archive dispatches/alerts sent during operational events.
3.18. Atlassian Jira
• Feature/Setting: Issue Events API—archive project-related comments/attachments for compliance.
3.19. SAP SuccessFactors
• Feature/Setting: Employee Central API—archive HR/internal comms connected to personnel changes.
3.20. Microsoft Teams
• Feature/Setting: Graph API—capture messages, call records, and files for secure central archiving.
Benefits
4.2. Streamlines compliance with strict regulatory and internal military governance.
4.3. Reduces risk by automating secure retention/disposal without manual intervention.
4.4. Facilitates rapid, auditable information retrieval for operational, investigative, or historical needs.
4.5. Ensures scalable, multi-channel coverage adaptable to evolving defense communication protocols.