Reminder notifications for scheduled inspections

Purpose

 1.1. Ensure scheduled inspections are not missed by sending automated reminders to tenants, property managers, and relevant staff.
 1.2. Reduce manual communication workload and eliminate human error in notification processes.
 1.3. Improve operational efficiency by systematically alerting all stakeholders before inspections.
 1.4. Record notification status for compliance and traceability.
 1.5. Enable multi-channel communication (SMS, email, push, voice) to maximize reach.

Trigger Conditions

 2.1. Inspection date/time scheduled in property management system.
 2.2. Pre-defined reminder interval approach (e.g., 24h, 3h, 30m before event).
 2.3. Change in inspection status or rescheduling event.
 2.4. Manual trigger by property management staff if necessary.

Platform Variants

 3.1. Twilio
 • SMS API: Send programmed SMS by configuring messaging service and webhook for inspection events.
 • Sample: Use `Messages.create()` with recipient, body, and trigger timestamp.
 3.2. SendGrid
 • Mail Send API: Configure dynamic templates and recipient personalization for scheduled emails.
 • Sample: `POST /mail/send` with template id and scheduling info.
 3.3. AWS SNS
 • Publish API: Send notification to SMS/email endpoints set in topic subscription.
 • Sample: `Publish` action with message, topic ARN, and timestamp.
 3.4. Firebase Cloud Messaging
 • Notification API: Configure and target apartments’ tenant app users for push notifications.
 • Sample: `send()` with device token and notification body.
 3.5. Slack
 • Chat.PostMessage: Configure inspection-reminder bot using scheduled posts to specific channels.
 • Sample: Use `chat.scheduleMessage` with channel, text, and post_at fields.
 3.6. Microsoft Teams
 • Incoming Webhook: Setup pre-scheduled adaptive card posts to designated team channels.
 • Sample: Create connector and post message JSON at scheduled times.
 3.7. Google Calendar
 • Events API: Insert event with email reminders for attendees (tenants/managers).
 • Sample: `events.insert()` with reminders in event body.
 3.8. Outlook/Microsoft Graph
 • Calendar API: Set event with notification/reminder trigger for involved users.
 • Sample: `createEvent` with reminders via `reminderMinutesBeforeStart`.
 3.9. Pusher Beams
 • Publish API: Configure apartment-unit segments for mobile notification push.
 • Sample: Call `publishToInterests` for occupants’ devices.
 3.10. OneSignal
 • Notifications REST API: Schedule inspection notifications by targeting device segments.
 • Sample: `POST /notifications` with scheduled_send and filters.
 3.11. HubSpot
 • Workflow Automation: Configure automated email or SMS sequences tied to scheduled dates.
 • Sample: Use workflow triggers on 'inspection date' property.
 3.12. ClickSend
 • SMS API: Trigger SMS from property management app via HTTP request.
 • Sample: `POST /v3/sms/send` with to, message, and schedule.
 3.13. Mailgun
 • Messaging API: Automate reminder emails using templates and scheduled sending.
 • Sample: `POST /messages` with delivery-time option set.
 3.14. Intercom
 • Series API: Automate in-app and email reminders through sequences based on user attributes.
 • Sample: Configure 'Series' with inspection-based triggers.
 3.15. Zendesk
 • Triggers & Automations: Setup time-based ticket notifications linked to inspection date.
 • Sample: Automation to send reminder email when ticket field 'inspection date' is today.
 3.16. Notion
 • Database API: Assign reminder comments or workflow status by scripting API integration.
 • Sample: Patch database entry with @mentions on specific dates.
 3.17. Monday.com
 • Automation Recipes: Use inspect-date fields to trigger notifications to responsible people.
 • Sample: "When date arrives, notify people" recipe setup.
 3.18. Trello
 • Card Due Reminders: Configure power-ups or API scripts to send reminders before inspection card due date.
 • Sample: Attach reminder using `POST /cards/{id}/actions/comments`.
 3.19. Kavenegar
 • SMS API: Integrated for tenant reminders at set intervals before inspection time.
 • Sample: `sms.send` endpoint with to, message, and send time.
 3.20. ActiveCampaign
 • Automation: Build email or SMS sequence with inspection date as entry criteria.
 • Sample: Create automation with trigger "date field is upcoming".

Benefits

 4.1. Minimizes missed appointments and tenant complaints.
 4.2. Standardizes communication across all apartment units.
 4.3. Frees management from manual reminder tasks.
 4.4. Strengthens compliance records for audit purposes.
 4.5. Supports omnichannel notifications to adapt to tenant preferences.