Purpose
1.2. Ensure timely outreach to targeted demographics for new government programs, preventing manual errors in citizen communications.
1.3. Improve transparency and streamline public engagement by providing uniform, auditable communication on identity-related services.
Trigger Conditions
2.2. Scheduled periodic alerts for expiring documents or pending verification.
2.3. Policy changes or operational changes such as center opening hours or relocation.
2.4. Manual trigger by government official via portal or authenticated email.
Platform Variants
• Feature/Setting: Messaging Services API; configure Sender Pool, use 'messages.create' for templated bulk sends.
3.2. SendGrid
• Feature/Setting: Mail Send API; configure sender identity and batch recipients in the personalization array.
3.3. AWS SNS (Simple Notification Service)
• Feature/Setting: Topic Publish API; create topic for 'Aadhaar Notifications' and publish JSON payloads to mass subscribers.
3.4. Nexmo (Vonage)
• Feature/Setting: SMS API; use /sms endpoint for batch delivery, set sender-id for Aadhaar Center.
3.5. WhatsApp Business API
• Feature/Setting: Message Templates; register templates, send via /messages endpoint with dynamic parameters.
3.6. Firebase Cloud Messaging
• Feature/Setting: Send Multicast Notification; target device tokens in batches with topic-based notification.
3.7. OneSignal
• Feature/Setting: REST API; create notification, specify segment/tag matching Aadhaar users.
3.8. Mailchimp
• Feature/Setting: Campaigns API; create email campaign, target audience segment for eligible demographics.
3.9. Slack
• Feature/Setting: Chat.postMessage; configure Aadhaar channel and send structured update using blocks.
3.10. Microsoft Teams
• Feature/Setting: Incoming Webhook URL; send messages to dedicated Aadhaar notification channel.
3.11. Google Chat
• Feature/Setting: Incoming Webhooks; POST JSON payloads for important Aadhaar or scheme notices.
3.12. Telegram Bot API
• Feature/Setting: sendMessage; Broadcast text updates to group/channel dedicated to Aadhaar updates.
3.13. Facebook Messenger Platform
• Feature/Setting: Send API; bulk send templated messages to subscribed citizens via Page-scoped IDs.
3.14. Zoho Campaigns
• Feature/Setting: API Calls; trigger campaign email to dynamically filtered Aadhaar beneficiaries list.
3.15. Plivo
• Feature/Setting: Message API; initiate bulk SMS transmission, set source as Aadhaar Center official.
3.16. HubSpot
• Feature/Setting: Workflows—Send Email Action; define trigger based on field change or form submission.
3.17. ActiveCampaign
• Feature/Setting: Automations; bulk email/sms using dynamic list segmentation from Aadhaar records.
3.18. MoEngage
• Feature/Setting: Campaign API; multi-channel push for scheme notifications based on event triggers.
3.19. Gupshup
• Feature/Setting: SMS API; batch send API with message personalization for Aadhaar campaign alerts.
3.20. Infobip
• Feature/Setting: Omnichannel API; single flow to distribute scheme-related SMS, WhatsApp, email.
3.21. WebEngage
• Feature/Setting: Journey Designer; configure trigger to send push/sms/email for new scheme updates.
3.22. Klaviyo
• Feature/Setting: Flows; conditional triggers for bulk notification based on Aadhaar-linked attributes.
Benefits
4.2. Real-time delivery and tracking for audit and compliance with government mandates.
4.3. Multi-channel flexibility maximizing citizen reach based on contact preferences.
4.4. Scalability to new schemes or urgent policy changes without extra IT overhead.