HomeSupplier order notifications and delivery trackingCommunication & Stakeholder ManagementSupplier order notifications and delivery tracking

Supplier order notifications and delivery tracking

Purpose

1.1. Automatically notify suppliers about new orders, monitor delivery status in real time, update internal teams, and alert managers of delays—ensuring seamless supply chain operations for aquaculture fish farming.
1.2. Bridge data between purchase systems, suppliers, logistics, and stakeholders via unified messaging and notification channels for transparency and speed.
1.3. Minimize errors and latency in communication, enabling informed inventory, production, and contingency planning in aquaculture operations.

Trigger Conditions

2.1. Creation of a new purchase order in the ERP or inventory management system.
2.2. Notification of shipment dispatched by supplier (via webhook, API, or email).
2.3. Status update received from logistics/tracking provider.
2.4. Missed delivery deadline or exception flagged in carrier status.
2.5. Manual override/input by purchasing or management team.

Platform Variants


3.1. Twilio SMS
• Feature/Setting: "Programmable Messaging" > Configure webhook URL for order triggers; map delivery updates to SMS status messages.

3.2. SendGrid
• Feature/Setting: "Transactional Templates" via API v3; autofill template with order or tracking info; schedule based on trigger.

3.3. Slack
• Feature/Setting: "Incoming Webhooks" > Push supplier and delivery notifications to a specified channel; granular channel permissions.

3.4. Microsoft Teams
• Feature/Setting: "Incoming Webhook Connector" > Send notifications directly to teams or chat groups assigned to supply chain/cold storage.

3.5. Gmail
• Feature/Setting: "Send mail" API (Gmail API); auto-compose and dispatch emails based on ERP event triggers.

3.6. Outlook
• Feature/Setting: "Office 365 Send an Email (V2)" in Microsoft Graph API; dynamic recipient list and templated order notices.

3.7. WhatsApp Business API
• Feature/Setting: "Send Message" endpoint; trigger order confirmation and delivery status updates per supplier contact.

3.8. Telegram
• Feature/Setting: "Bot API" > SendMessage; forward structured notifications to supplier group chats or stakeholders.

3.9. Pipedream
• Feature/Setting: "HTTP Trigger" and "HTTP Request" actions; chain ERP and logistics API events to outbound comms.

3.10. Zapier
• Feature/Setting: "Webhooks by Zapier" with multi-step zaps; connect order system to notification/action steps.

3.11. Salesforce
• Feature/Setting: "Outbound Messages" and "Process Builder" flows; automate sending order data to suppliers via API/email.

3.12. HubSpot
• Feature/Setting: "Workflow" > "Send Internal Email" or webhook; automate notification based on ticket or custom deal properties.

3.13. AWS SNS (Simple Notification Service)
• Feature/Setting: "Publish Message" APIs; broadcast multi-channel supplier notifications (SMS, email, HTTP endpoints).

3.14. Google Chat
• Feature/Setting: "Chat API" > Send message to rooms/spaces mapped to procurement or logistics.

3.15. Airship (formerly Urban Airship)
• Feature/Setting: "Push API" for app push notifications; configure triggers with order and shipment data.

3.16. Mailgun
• Feature/Setting: "Send Email" endpoint; template-based HTML emails for supplier and delivery notices.

3.17. Webex Teams
• Feature/Setting: "Messages API" > Send order/tracking notifications to dedicated supply chain spaces.

3.18. Freshdesk
• Feature/Setting: "Automations" > Trigger alerts/tickets on supplier inbound; escalate delayed orders to agents.

3.19. Monday.com
• Feature/Setting: "Automations" > When status/order created > Notify people/API; link to supplier boards.

3.20. Asana
• Feature/Setting: "Rules" to send notification via email or integrate with webhook when a task (order) moves to "Dispatched" or "Received."

3.21. Trello
• Feature/Setting: "Butler Automation" > Create/email/schedule cards and reminders on new order activity.

3.22. Discord
• Feature/Setting: "Webhook" to send order or delivery status updates to a server/channel for supply chain stakeholders.

3.23. PagerDuty
• Feature/Setting: "Event API" to trigger incident or alert on failed/late deliveries for priority escalation.

Benefits

4.1. Reduces manual follow-up through real-time, automated notifications.
4.2. Provides multi-channel updates to suppliers and internal staff, minimizing delays.
4.3. Enables escalation on critical statuses for proactive resolution.
4.4. Enhances transparency and traceability in aquaculture supply chain logistics.
4.5. Supports flexible configuration for diverse operations and supplier preferences.

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