Automated information packs to inquiries/newcomers

Purpose

1. Automate the distribution of detailed information packs to individuals making inquiries or first-time attendees at Armenian Apostolic church events.

2. Automatedly deliver content on community programs, historical background, service schedules, volunteer opportunities, and contact details.

3. Automator ensures every newcomer receives consistent, welcoming, and informative material in their preferred format, maximizing outreach and engagement.

Trigger Conditions

1. Form submission via church website or event sign-up.

2. Incoming email, SMS, or instant message with keywords (“info,” “first visit,” “join”).

3. New contact added to CRM or email list.

4. Social media direct message containing inquiry phrases.

5. Physical sign-in kiosk input at church location.

Platform Variants

1. Twilio

• Feature/Setting: Automate SMS delivery; configure SMS API with auto-response template using inquiry triggers.
  

2. SendGrid

• Feature/Setting: Automating transactional email API; schedule triggered email upon new form/contact entry.
  

3. Mailchimp

• Feature/Setting: Automate welcome email via audience trigger and onboarding workflow.
  

4. HubSpot

• Feature/Setting: Automator on list enrollment; use workflow automation to trigger info pack sendout.
  

5. Zapier

• Feature/Setting: Multi-app automations; configure Zap with trigger (form fill) and action (send info pack).
  

6. Microsoft Power Automate

• Feature/Setting: Automate response to Office Forms or SharePoint list changes.
  

7. Google Workspace (Gmail & Forms)

• Feature/Setting: Configure Apps Script automator for automated response on Google Forms submission.
  

8. Salesforce

• Feature/Setting: Process Builder and Flow automate info pack delivery for new lead/contact creation.
  

9. Intercom

• Feature/Setting: Automated welcome series via Messenger triggers.
  

10. ActiveCampaign

• Feature/Setting: Automating “automation builder” for triggered email series.
  

11. Pipedrive

• Feature/Setting: Workflow automator when a new person/contact is created.
  

12. WhatsApp Business API

• Feature/Setting: Auto-responder template for inbound keyword messages.
  

13. Facebook Messenger (Meta API)

• Feature/Setting: Automate chatbot flow delivering info packs for inquiry terms.
  

14. Slack

• Feature/Setting: Workflow Builder automate info pack post to channel/DM on keyword trigger.
  

15. Telegram Bot API

• Feature/Setting: Set up automated bot replies with info attachments or links.
  

16. Tidio

• Feature/Setting: Live chat automation templates for instant information packs.
  

17. Freshdesk

• Feature/Setting: Automating ticket-triggered email or message templates.
  

18. Constant Contact

• Feature/Setting: Automated welcome/onboarding series for new subscribers.
  

19. Smartsheet

• Feature/Setting: Automation workflow for “new row” (inquiry) triggering email delivery.
  

20. Airtable

• Feature/Setting: Automate scripts or integrations on form responses to deliver info.
  

21. Typeform

• Feature/Setting: Automated email immediately after form completion.
  

22. Monday.com

• Feature/Setting: Automate item creation or status; trigger info pack email.
  

23. Zendesk

• Feature/Setting: Automating macro or trigger for auto-email on ticket creation.
  

24. Shopify

• Feature/Setting: Automated email to first-time donors or customers via scripting.
  

25. ClickSend

• Feature/Setting: SMS automator for direct info pack texting upon form receipt.
  

Benefits

1. Instantly automates outreach, strengthens first contact, and builds trust.

2. Automatedly reduces manual labor, ensuring consistency and speed.

3. Easily scalable and adaptive to volume fluctuations.

4. Automation improves data collection for future engagement strategies.

5. Enhances newcomer experience, leading to higher retention and community engagement.