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Program enrolment automations

Purpose

1.1. The purpose is to automate and streamline enrolment programs for bicycle club members, enhancing community engagement and improving member retention.
1.2. Automate all communications, data entry, follow-up, and verification processes for cycling event sign-ups, membership renewals, introductory rides, and special interest groups within the club.
1.3. Automated workflows ensure new and existing members seamlessly receive welcome packs, event schedules, confirmation emails, payment status alerts, and onboarding materials.
1.4. Reduce manual errors, accelerate response time, and enrich members’ experience by automating notifications, reminders, progress trackers, and feedback surveys.

Trigger Conditions

2.1. Member submits an online registration or re-enrolment form via web, email, or mobile app.
2.2. Payment confirmation received from payment gateway.
2.3. Admin manually adds a member to the club CRM.
2.4. Event or program capacity is reached.
2.5. New cycling program or ride is announced.

Platform Variants

3.1. Twilio
• Feature/Setting: SMS notification; configure “SendMessage API” to automate event registration confirmations.
3.2. SendGrid
• Feature/Setting: Automated enrolment emails; use “Mail Send API” to automate welcome email delivery.
3.3. Airtable
• Feature/Setting: Automate member record creation; “Create Record API” for auto-enrolment logging.
3.4. Google Sheets
• Feature/Setting: Automated data entry; use Sheets API to populate enrolment forms into spreadsheets.
3.5. Zapier
• Feature/Setting: Automate linking form submissions to CRM; use “Webhooks” to trigger automations.
3.6. Salesforce
• Feature/Setting: Automated contact creation; use “CreateContact API” for instant enrollee onboarding.
3.7. Stripe
• Feature/Setting: Automate payment status checks; use “Webhook events” for payment-confirmed automations.
3.8. Typeform
• Feature/Setting: Automate survey response collection; “Webhook” to transmit program data automatically.
3.9. HubSpot
• Feature/Setting: Automated sequence enrolment; use the “Workflows” automation for follow-ups.
3.10. Mailchimp
• Feature/Setting: Automated mailing lists; integrate “Add Subscriber API” post-program enrolment.
3.11. Slack
• Feature/Setting: Auto-notifications to staff; configure “incoming webhook” to automate admin alerts.
3.12. Microsoft Teams
• Feature/Setting: Automate channel announcements; use “Incoming Webhook” for member enrolment notifs.
3.13. Google Calendar
• Feature/Setting: Automated event scheduling; use “Events API” to add enrolled members to ride events.
3.14. Eventbrite
• Feature/Setting: Automate ticket confirmation; “Order Placed Webhook” to trigger enrolment actions.
3.15. Intercom
• Feature/Setting: Automated in-app onboarding messages; “Conversations API” to personalize guides.
3.16. DocuSign
• Feature/Setting: Automate waiver signing; use “Envelope API” to trigger signature requests during enrolment.
3.17. WooCommerce
• Feature/Setting: Automate membership product fulfilment; “Order API” triggers when programme item is bought.
3.18. Pipedrive
• Feature/Setting: Automate lead-to-member pipeline; “Deals API” for new enrolments and engagement.
3.19. Notion
• Feature/Setting: Auto-create onboarding pages; “Database API” to generate member dashboards.
3.20. Trello
• Feature/Setting: Automate task creation; “Card API” to assign retention tasks upon enrolment.
3.21. Zoom
• Feature/Setting: Automated meeting invites; “Meeting API” sends intro ride invites post-enrolment.
3.22. Shopify
• Feature/Setting: Automate order-initiated enrolments; “Order webhook” and apps for club kits access.
3.23. Asana
• Feature/Setting: Auto-task setting; “task.create API” for onboarding and retention checklists.
3.24. Facebook Messenger
• Feature/Setting: Automated chatbot enrolment Q&A; use “Send API” for step-by-step guidance.

Benefits

4.1. Automating program enrolment eliminates repetitive manual tasks and reduces administrative load.
4.2. Automated workflows accelerate member onboarding, enhancing the club’s first impression.
4.3. Automation increases enrolment accuracy, preventing data entry errors and missed communications.
4.4. Members receive immediate, automated communications, boosting engagement and retention rates.
4.5. Staff focus redirected to community-building instead of repetitive admin, due to end-to-end automation.
4.6. Automatable tracking of member engagement enables early intervention for at-risk members.
4.7. Automated reminders and micro-nudges drive higher program participation and event attendance.
4.8. Ensures scalable processes as club, ride, or event size grows; automation adapts without extra overhead.

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