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Automated policy update notifications

Purpose

 1.1. Automate notifications when policy updates are released, ensuring staff and learners are informed and compliant.
 1.2. Streamline compliance by distributing new accreditation or regulation changes instantly.
 1.3. Log all notifications for audit and verification.
 1.4. Reduce manual errors, guaranteeing all recipients receive critical updates.

Trigger Conditions

 2.1. A new or updated compliance policy is approved and published.
 2.2. Changes in accreditation requirements from governing bodies.
 2.3. Manual trigger by compliance officer.
 2.4. Scheduled policy review and distribution cycle.

Platform Variants

 3.1. Microsoft Outlook
  • Feature/Setting: Use Send Email (V2) action, configure recipient list, subject, policy link attachment.
 3.2. Google Workspace (Gmail)
  • Feature/Setting: Send Email API, set recipients from Groups, attach PDF/link to policy.
 3.3. Slack
  • Feature/Setting: chat.postMessage API to policy-update channel, include summary and policy link.
 3.4. Microsoft Teams
  • Feature/Setting: Create channel message with policy content, use webhook for automated posting.
 3.5. Twilio SMS
  • Feature/Setting: Send SMS API, input recipient numbers, brief update, and URL.
 3.6. SendGrid
  • Feature/Setting: Mail Send API, HTML template, dynamic fields for recipient and policy name.
 3.7. Mailchimp
  • Feature/Setting: Automated Campaign, trigger via API for instant policy notices.
 3.8. Zapier
  • Feature/Setting: Multi-step zap, trigger on policy file upload, action to send notifications.
 3.9. DocuSign
  • Feature/Setting: Request electronic acknowledgment via Envelopes: Create and Send API.
 3.10. Salesforce
  • Feature/Setting: Process Builder workflow, notify leads, staff, and contacts via email.
 3.11. HubSpot
  • Feature/Setting: Workflow automation, trigger email to segments when policy tag changes.
 3.12. Asana
  • Feature/Setting: Create Task API to assign reading/acknowledgment to users on update.
 3.13. Monday.com
  • Feature/Setting: Update pulse state, notify assigned team with board automation.
 3.14. Freshdesk
  • Feature/Setting: Announcements API, push compliance news to all agents.
 3.15. Intercom
  • Feature/Setting: Outbound Message, segment audience by role, use API trigger.
 3.16. AWS SNS
  • Feature/Setting: Publish Notification to multiple endpoints (SMS/email).
 3.17. Workplace by Meta
  • Feature/Setting: Send POST to Groups API, add policy PDF as attachment.
 3.18. Pusher Beams
  • Feature/Setting: Publish push notification for mobile learners, include deep link.
 3.19. Zoom
  • Feature/Setting: Chatbot message to all participants, use Meeting API for scheduled automation.
 3.20. Trello
  • Feature/Setting: Automation command to add card to Compliance Board, send email to members.

Benefits

 4.1. Instant compliance with new regulations.
 4.2. Ensures all stakeholders receive timely, consistent updates.
 4.3. Provides transparent audit trail for policy distribution.
 4.4. Minimizes risk of non-compliance penalties.
 4.5. Frees administrative resources for higher-value tasks.
 4.6. Improves engagement and retention of compliance knowledge.
 4.7. Demonstrates due diligence during external audits and reviews.

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