Customer and supplier KYC document collection

Purpose

 1.1. Automate the secure collection, verification, and storage of KYC documents from new and existing customers or suppliers in the aggregates sector.
 1.2. Ensure regulatory compliance, minimize manual errors, and accelerate onboarding.
 1.3. Maintain digital audit trails, facilitate renewals, and flag expired or missing documents.
 1.4. Reduce paperwork, synchronize data with ERP/CRM, and centralize compliance data for audits.

Trigger Conditions

 2.1. New supplier/customer account created.
 2.2. Contract renewal initiated.
 2.3. Periodic compliance review scheduled.
 2.4. Document expiry approaching.
 2.5. Manual compliance team request.

Platform Variants

 3.1. Twilio SMS
  • Feature/Setting: Send outbound KYC document request SMS; configure Messaging Service to recipient’s mobile.

 3.2. SendGrid
  • Feature/Setting: Trigger templated KYC email; use the Mail Send API, including unique upload links.

 3.3. DocuSign
  • Feature/Setting: Embedded recipient fields to upload ID documents; configure Envelope API with KYC templates.

 3.4. Dropbox
  • Feature/Setting: Create user-specific KYC folders with File Requests via Dropbox API.

 3.5. Google Drive
  • Feature/Setting: Automate folder/share creation; use Drive API file uploads for individuals.

 3.6. Microsoft Teams
  • Feature/Setting: Notify via Teams message; use Webhook or Graph API for compliance reminders.

 3.7. Slack
  • Feature/Setting: DM users with upload links; configure Incoming Webhooks or chat.postMessage API call.

 3.8. Salesforce
  • Feature/Setting: Case/workflow automation for document requests using Process Builder or Flows.

 3.9. Zoho CRM
  • Feature/Setting: Blueprint/Workflow rule to send KYC request email/SMS; Zoho API for document fields.

 3.10. HubSpot
  • Feature/Setting: Use workflows to request KYC; Forms API for inbound uploads.

 3.11. SharePoint
  • Feature/Setting: Automated folder provisioning and permission assignment via SharePoint API.

 3.12. OneDrive
  • Feature/Setting: Create share links for document upload via OneDrive API.

 3.13. HelloSign
  • Feature/Setting: Signature plus document attachment fields; API Template and Signature Request.

 3.14. Jotform
  • Feature/Setting: Embed file upload widgets; webhooks to notify on submission.

 3.15. Typeform
  • Feature/Setting: Use File Upload field; Responses API for response data.

 3.16. Dropbox Sign
  • Feature/Setting: Signature/attachment combo; API template configuration for supplier KYC forms.

 3.17. Box
  • Feature/Setting: Automate request link generation for KYC via Box Upload API.

 3.18. AWS S3
  • Feature/Setting: Pre-signed upload URLs generated via S3 REST API for KYC folders.

 3.19. Monday.com
  • Feature/Setting: Automate item creation with a file column and reminders via Board Automations.

 3.20. Asana
  • Feature/Setting: Task creation with custom field for KYC status; Asana API for workflow automation.

Benefits

 4.1. Standardizes KYC process, reducing compliance risks.
 4.2. Frees staff from repetitive follow-ups.
 4.3. Accelerates supplier/customer onboarding.
 4.4. Enhances traceability and audit-readiness.
 4.5. Improves document security and retention.