Automated background check and verification requests

Purpose

1. Automate the process of initiating, tracking, and storing background check and verification requests for clients and subjects under investigation.

2. Streamline compliance documentation, automate evidence gathering, and automate report consolidation to meet regulatory standards and client criteria.

3. Ensure timely, automated, and consistent outreach to verification agencies, automate retrieval of results, and automate notification of relevant stakeholders.

4. Automating eliminates manual gaps, ensures secure audit trails, and enhances investigator productivity with end-to-end automated workflow management.

Trigger Conditions

1. Client onboarding or new case registration event triggers automated background check initiation.

2. Investigator or agent flags a subject for automated verification based on initial findings or predefined rules.

3. Scheduled compliance review triggers mass automated background re-verification.

Platform variants

1. Twilio

• Feature/Setting: Use Programmable SMS API to automate notifications to clients and subjects; configure API endpoint with phone numbers and templated messages.
  

2. SendGrid

• Feature/Setting: Automate email notifications and confirmations using SendGrid’s Mail Send API; set up triggers on background check events.
  

3. DocuSign

• Feature/Setting: Automate e-signature requests for disclosure consents via DocuSign eSignature API; pre-fill recipient info from case management database.
  

4. Zapier

• Feature/Setting: Automate multi-platform integration workflow (e.g., trigger request in HR tool, send data to background check API); configure with “Zap” logic.
  

5. HubSpot

• Feature/Setting: Automate ticket creation for each check with HubSpot Workflows API; configure deal or contact-based triggers.
  

6. Salesforce

• Feature/Setting: Automate case creation and status tracking using Salesforce Process Builder; connect to verification service via REST API.
  

7. BambooHR

• Feature/Setting: Automate employee verification by triggering background checks upon onboarding using BambooHR Open API.
  

8. Checkr

• Feature/Setting: Automate background check requests, status pulls, and results retrieval using Checkr’s REST API.
  

9. Onfido

• Feature/Setting: Automate identity document and criminal background verification using Onfido’s API endpoints.
  

10. Xref

• Feature/Setting: Automate reference and employment checks by triggering Xref’s API for specific candidate profiles.
  

11. Google Sheets

• Feature/Setting: Automate the logging of requests and responses by integrating with the Google Sheets API; link to workflow automations for status tracking.
  

12. Slack

• Feature/Setting: Automate real-time background check alert delivery using Slack’s Incoming Webhooks for investigation teams.
  

13. Microsoft Power Automate

• Feature/Setting: Automator for orchestrating automatic verification requests using connector flows (e.g., Outlook, SharePoint).
  

14. Trello

• Feature/Setting: Automate case card creation and status updates via Trello API when verification milestones are reached.
  

15. Monday.com

• Feature/Setting: Automate status item updates on dashboards using Monday.com API when requests are started or completed.
  

16. Jira Service Management

• Feature/Setting: Automates ticket creation for compliance/verification process with Jira REST API.
  

17. Pipl

• Feature/Setting: Automate person search and identity validation by calling Pipl’s Search API.
  

18. LexisNexis Risk Solutions

• Feature/Setting: Automatedly retrieve public and criminal records using LexisNexis API integration.
  

19. AWS Lambda

• Feature/Setting: Automate background check logic (invoker/handler functions) using AWS Lambda triggered from inbound events.
  

20. Auth0

• Feature/Setting: Automate identity validation and consent tracking using Auth0 Rules and Management API hooks.
  

21. Mailgun

• Feature/Setting: Automate delivery of compliance documentation and reminders using Mailgun Send API with event-based triggers.
  

22. Dropbox

• Feature/Setting: Automate, store, and sync returned verification documents using Dropbox API and webhook notifications.
  

23. AirTable

• Feature/Setting: Automate logging and status change with AirTable API; configure views for pending and completed backgrounds.
  

24. Smartsheet

• Feature/Setting: Automate the tracking of multi-stage background check tasks and outcomes via Smartsheet API.
  

Benefits

1. Automates repetitive and compliance-critical steps, reducing investigator manual workload.

2. Ensures automated accuracy and auditability by creating consistent, timestamped digital trails.

3. Accelerates delivery of case results and compliance reports through real-time, automated communications.

4. Improves client satisfaction and regulatory confidence with visible, automated workflow transparency.

5. Automator increases security, reduces risk of human error, and creates a scalable, automatable verification process.