Compliance & DocumentationPurpose
1.2. Ensure all data accesses (view, modify, export, delete) are captured and can be audited, supporting regulatory frameworks such as HIPAA and GDPR.
1.3. Automate the process of alerting designated compliance staff and, where appropriate, patients when their data is accessed, to enhance accountability and transparency.
Trigger Conditions
2.2. Automatedly triggered whenever patient data is viewed, edited, deleted, or exported.
2.3. Automation initiating when data is accessed outside normal business hours or from a new location/device.
2.4. Triggered upon access attempts by users without regular patient assignment (“break-the-glass” scenarios).
2.5. Automated alert on flagged unusual activity patterns (e.g., mass exports, rapid record views).
Platform Variants
3.1. Microsoft Power Automate
• Flow: Use “When a record is accessed in Dynamics 365” + “Send email notification” automation.
3.2. AWS CloudTrail
• Service: Automate data access event logging via API and set up Amazon SNS for alerts.
3.3. Google Cloud Audit Logs
• Configure “Log-based alert” for healthcare data with Pub/Sub notification automation.
3.4. Zapier
• Zap: “New database row (access log)” automates Slack, email, or SMS notification.
3.5. Twilio
• Messaging API: Automate SMS alerts on data access event (trigger via secure webhook).
3.6. SendGrid
• Email API: Automatedly send customized compliance notifications to stakeholders.
3.7. Slack
• Workflow Builder: Trigger channel automation for compliance alerts (“Patient Data Accessed”).
3.8. PagerDuty
• Event API: Automate incident notification and escalation on unauthorized access.
3.9. ServiceNow
• Flow Designer: Automate incident creation and notification on patient data access events.
3.10. Salesforce Health Cloud
• Process Builder: Automate logs and notify compliance via email/SMS automation.
3.11. Freshdesk
• Ticket API: Create automated compliance tickets on data access log entries.
3.12. HubSpot
• Workflow: Automate patient-contact notification for critical data accesses.
3.13. Box
• Webhooks: Automate alerts/logs for access to patient files (with email/SMS).
3.14. Dropbox Business
• Event API: Trigger automated script for logging and notification automation.
3.15. Atlassian Jira
• Automation Rules: Log patient data access and automate task/ticket assignment.
3.16. Okta
• System Log API: Automate alerts for logins/access to restricted healthcare data.
3.17. Sentry
• Alerts: Automated anomaly detection and notification for patient data events.
3.18. Syslog-ng
• Log Management: Automate log aggregation with triggers on access events.
3.19. IBM QRadar
• SIEM Rules: Automate alerts/logging for patient data access within the platform.
3.20. Splunk
• Alerting: Automated queries for access events, trigger customized notification automation.
3.21. Elastic Stack (ELK)
• Watcher: Automate detection of access logs and push notification via Slack/Email.
3.22. DocuSign
• Connect API: Automated notification for access or signing of sensitive patient documents.
3.23. Monday.com
• Automations: Update boards or notify compliance teams on patient data access events.
3.24. Notion
• API: Automate logging page access and generate in-app or external notifications.
3.25. Trello
• Automation: Card creation for every access event, triggering automated follow-up.
Benefits
4.2. Automated audit trails increase transparency and prepare for regulatory audits.
4.3. Automating notifications deters unauthorized access and supports patient trust.
4.4. Early detection of abnormal activities via automation enhances incident response times.
4.5. Automate manual logging and communication tasks, freeing staff for higher-value work.