Guest allergy and dietary preference alerts to kitchen

Purpose

1.1. Automate real-time notification of guest allergies and dietary preferences to the restaurant kitchen to prevent compliance breaches, avoid cross-contamination, ensure customer safety, and meet Padang cuisine standards in professional Padang restaurant operations.
1.2. Automator ensures every kitchen staff receives immediately actionable, automated alerts to comply with food safety and quality assurance standards for all guest orders.

Trigger Conditions

2.1. New or updated reservation or in-house guest order submitted with allergy or dietary notes via POS, online booking, or waitstaff input.
2.2. Allergy/dietary preference field flagged in guest CRM or customer feedback system.
2.3. Incoming online food delivery order flagged with guest allergen details.

Platform Variants

3.1. Twilio SMS
• Feature/Setting: Automate kitchen SMS alerts with custom templates, set Trigger via webhook/API when allergy field detected; Sample: Twilio Programmable SMS, endpoint “/Messages”.

3.2. SendGrid Email
• Feature/Setting: Automatedly send kitchen/chef instant emails using Dynamic Templates; Configure with SendGrid v3 Mail Send API.

3.3. Slack
• Feature/Setting: Automates direct Slack channel notifications to kitchen team; API: chat.postMessage.

3.4. Microsoft Teams
• Feature/Setting: Automated adaptive card push to Teams channel on allergen trigger; API: /v3/conversations.

3.5. Google Chat
• Feature/Setting: Automates messages via Google Chat Webhooks to kitchen notification room.

3.6. WhatsApp Business API
• Feature/Setting: Automated allergy alert via WhatsApp message, configure template and webhooks.

3.7. PagerDuty
• Feature/Setting: Automated incident alerts to kitchen managers; use “Create Incident” API.

3.8. Zendesk
• Feature/Setting: Automates ticket creation for flagged allergy/dietary requests; configure via Tickets API.

3.9. ServiceNow
• Feature/Setting: Automated task/create incident workflow on dietary alert; use Table API POST /incident.

3.10. Asana
• Feature/Setting: Automated task creation with trigger field mapping via Asana Tasks API.

3.11. Trello
• Feature/Setting: Automates card creation in “Kitchen Alerts” board/list, Cards API.

3.12. Jira
• Feature/Setting: Automated ticket creation, kitchen project; configure with Issue Create API.

3.13. Salesforce
• Feature/Setting: Automates custom notification to kitchen group via Process Builder + Chatter Post API.

3.14. HubSpot
• Feature/Setting: Automates instant Task or Notification to kitchen role, use Engagements API.

3.15. Monday.com
• Feature/Setting: Automated notification in kitchen board, trigger through Items API.

3.16. Notion
• Feature/Setting: Automates new page in “Allergy Alerts” database, Notion API /pages endpoint.

3.17. Google Sheets
• Feature/Setting: Automated new row in “Allergy Alerts” sheet, configure with Google Sheets API Sheets.v4.spreadsheets.values.append.

3.18. Airtable
• Feature/Setting: Automated record creation in “Kitchen Alerts” base/table on dietary trigger, Airtable API.

3.19. Freshdesk
• Feature/Setting: Automated ticket creation for each allergy input, use Freshdesk Tickets API.

3.20. Discord
• Feature/Setting: Automate post in “kitchen-lab” channel, via Discord Webhook URL.

Benefits

4.1. Automates compliance for allergy/dietary safety in Padang restaurants.
4.2. Reduces risk of manual oversight automating consistent alert delivery.
4.3. Improves guest experience by automatedly ensuring food is prepared safely.
4.4. Automation optimizes kitchen workflows and reduces potential liability.
4.5. Automate historical record-keeping for all compliance-related events.