Purpose
1.2. Automatedly generate and dispatch standardized QA forms post patient interactions, fabrications, or fitting events, ensuring consistent compliance documentation.
1.3. Aggregate, automate, and route survey responses for automated review, reporting, corrective actions, and real-time compliance audit trails.
1.4. Automate notifying supervisors of non-conformance and trigger follow-up QA cycles, training, or escalation workflows.
Trigger Conditions
2.2. Fabrication or fitting process status marked as complete in inventory or manufacturing software.
2.3. Scheduled periodic (e.g. weekly, monthly) internal audits or random event-based triggers.
2.4. Regulatory reporting deadlines approaching or on detection of predefined compliance risks.
Platform Variants
• Feature/Setting: Automate form creation, pre-fill, and submit via Forms API with drive.files.create, forms.responses.list functions.
3.2. Microsoft Forms
• Feature/Setting: Automate form deployment and collection with Microsoft Graph API /forms endpoint to automate responses extraction.
3.3. JotForm
• Feature/Setting: Use JotForm API /form and /submission endpoints to automate survey assignments and gather automated responses.
3.4. Typeform
• Feature/Setting: Automate survey launches using Typeform API /forms POST and automate data retrieval via /responses GET.
3.5. Qualtrics
• Feature/Setting: Automated survey distribution via Workflows and API (e.g., /v3/surveys, /v3/responses) for compliance automation.
3.6. SurveyMonkey
• Feature/Setting: Automation through /surveys, /collectors, and /responses endpoints for QA survey flow.
3.7. Twilio SMS
• Feature/Setting: Automate SMS survey distribution and reminders via Messages API (POST /Messages).
3.8. SendGrid
• Feature/Setting: Automate secure QA survey emails via Mail Send API v3/mail/send, configure automated follow-ups.
3.9. Slack
• Feature/Setting: Automate QA survey tasks and reminders via chat.postMessage and workflow automations.
3.10. Microsoft Teams
• Feature/Setting: Automate survey notifications in channels via Graph API /chatMessages or Adaptive Card automation.
3.11. Salesforce
• Feature/Setting: Automate QA survey assignments and track completions with Process Builder/Flow and REST API (/services/data/).
3.12. HubSpot
• Feature/Setting: Automate tasks and emails for QA surveys using Workflows API and automation triggers.
3.13. Monday.com
• Feature/Setting: Automate QA checklist tasks and track completion via Items and Updates API (POST /items, GET /items/{id}).
3.14. Asana
• Feature/Setting: Automate QA form follow-ups and reporting with API task automation (POST /tasks, GET /tasks/{id}).
3.15. Trello
• Feature/Setting: Automate QA audit boards, card additions, and compliance checklists via REST API (POST /cards, GET /cards).
3.16. Zapier
• Feature/Setting: Automate QA survey flows by connecting triggers (e.g., new appointment complete) to survey tools.
3.17. Airtable
• Feature/Setting: Automate creation and updating of QA records via API endpoints (POST /records, PATCH /records).
3.18. Power Automate
• Feature/Setting: Automate multi-step survey workflows across Microsoft ecosystem with connectors and automated flows.
3.19. DocuSign
• Feature/Setting: Automate QA attestation, e-sign, and archiving with Envelopes API (POST /envelopes, GET /envelopes/{id}).
3.20. Zendesk
• Feature/Setting: Automate internal QA ticket creation and tracking via Tickets API (POST /tickets, GET /tickets/{id}).
Benefits
4.2. Reduces manual errors by automating data entry and reminders.
4.3. Speeds up compliance review cycles with automated alerts and workflows.
4.4. Enables scalable, repeatable QA processes with automation across teams and locations.
4.5. Supports ongoing quality improvement via automated analytics and reporting.