Compliance & Security AutomationsPurpose
1.2. Automating the full audit trail, verification, notification, data collation, redaction, and delivery ensures GDPR compliance, minimizes breach risks, and enhances customer trust by systematic automator management.
Trigger Conditions
2.2. Request flagged by predefined keywords or submitted through a dedicated GDPR portal or CRM field.
2.3. Scheduled internal compliance audits or regulatory deadlines.
Platform Variants
• Feature: HTTP Trigger/Outlook Connector; configure flow to monitor inbound requests, route to compliance officer, log request data.
3.2. Zapier
• Feature: Gmail/Google Forms/Typeform webhook; automate tasks for request intake and response deadlines, notify DPO.
3.3. Salesforce
• Feature: Data Subject Request Objects; configure Process Builder flow to automate case creation, escalation, and closure on response.
3.4. ServiceNow
• Feature: Automated Workflows/App Engine Studio; trigger compliance tasks from portal entries, assign SLA timers, and escalate overdue cases.
3.5. Twilio SMS
• Feature: Messaging API; automated SMS confirmation to requestor with reference ID, send reminders to staff on pending requests.
3.6. SendGrid
• Feature: Transactional Email API; send automated acknowledgment emails, response status, document delivery links.
3.7. AWS Lambda
• Feature: Serverless Event Trigger; automate detection and redaction of personal data in storage, trigger on S3 object updates.
3.8. Google Workspace
• Feature: Apps Script Automation; process, redact and share Google Drive files with role-based access, log all data activity.
3.9. Okta
• Feature: Lifecycle Management API; automate identity verification, flag suspicious requests, enforce MFA for data handlers.
3.10. Box
• Feature: Automated Workflow; route files for review, apply retention or legal hold policies, log file access.
3.11. Workato
• Feature: Multi-system sync; automate request propagation, status updates, and completions between HR, IT, and legal teams.
3.12. Intercom
• Feature: Custom Bot; automate request intake dialog, identity check, case creation inside CRM.
3.13. HubSpot
• Feature: Workflow Automation; trigger ticket creation, status email, and logging on customer data requests.
3.14. Freshdesk
• Feature: Workflow Automator; assign SLA, auto-respond, and escalate overdue cases in support queue.
3.15. AirTable
• Feature: Base Automation; log request status, assign reviewers, automate reminders, and document deadlines.
3.16. DocuSign
• Feature: Envelope Automation; send authorization request forms, automate e-signature and receipt logging.
3.17. Dropbox
• Feature: File Request Automation; gather documents, share with requestor and log activity.
3.18. Smartsheet
• Feature: Approval Workflow; automate multi-stage review, approval, and hand-off for complex data requests.
3.19. Slack
• Feature: Workflow Builder; automatedly notify teams, collect internal feedback, and route urgent requests.
3.20. IBM Watson Discovery
• Feature: NLP API; automate redaction of unstructured data, actionable insights, and document classification.
3.21. Trello
• Feature: Automation Butler; create cards for requests, trigger checklists, move to status lanes automatically.
3.22. Monday.com
• Feature: Automations Center; create request boards, trigger automators, and notify compliance team on progression.
Benefits
4.2. Reduces manual effort, increases process reliability, and decreases risk of violations via automation.
4.3. Centralizes data flow, creates a complete automation audit trail, and boosts customer confidence.
4.4. Facilitates ongoing regulatory monitoring, automates reporting obligations, and minimizes potential legal exposure through a single automatable workflow engine.
4.5. Enables seamless, automatedly orchestrated collaboration across IT, legal, and customer-facing teams for all data subject rights.