Audience engagement feedback on media content

Purpose

1.1. Automate the collection, aggregation, and analysis of audience engagement feedback on media content distributed by Bahá'í houses of worship.
1.2. Automates gathering insights on viewers’ reactions, preferences, and participation regarding religious talks, music, and spiritual programs.
1.3. Enables automated response systems and report generation for content creators and administrative teams.
1.4. Allows automated monitoring and improvement of content quality, devotional appeal, and overall spiritual outreach impact.

Trigger Conditions

2.1. Automatedly trigger on new media upload or distribution across selected channels.
2.2. Automatedly trigger upon user interaction: comment, like, share, or complete view.
2.3. Scheduled automator runs (e.g., daily, weekly) to collect recent engagement data.
2.4. Automate on receiving specific keywords or feedback forms with threshold responses.

Platform variants

3.1. Twilio SMS
• Feature/Setting: Automate SMS keyword collection, webhook for real-time feedback push; configure with POST to feedback endpoint.
3.2. SendGrid
• Feature/Setting: Automate feedback form delivery via transactional email; use Inbound Parse webhook for feedback intake.
3.3. Facebook Graph API
• Feature/Setting: Automate scraping comments/likes on posts; configure /{post-id}/comments endpoint.
3.4. YouTube Data API
• Feature/Setting: Automator pull for video comments and likes; configure commentThreads.list for channel or playlist.
3.5. Google Sheets API
• Feature/Setting: Automatedly append engagement entries; configure spreadsheets.values.append.
3.6. Slack
• Feature/Setting: Automate collection of reactions from public channels; configure Events API for reaction_added.
3.7. Microsoft Teams
• Feature/Setting: Automate feedback channel scanning; configure webhook for message activity.
3.8. SurveyMonkey
• Feature/Setting: Automated feedback survey delivery/collection; configure Webhook v3 for live survey results.
3.9. Typeform
• Feature/Setting: Automate audience feedback intake with webhooks for each submission.
3.10. Airtable
• Feature/Setting: Automate structured storage of responses; configure table record creation via API.
3.11. Trello
• Feature/Setting: Automate feedback card creation per response using createCard endpoint.
3.12. Discord
• Feature/Setting: Automate channel message reaction logging; configure message reaction event.
3.13. Telegram Bot API
• Feature/Setting: Automate polling messages/feedback with getUpdates and webhook for real-time automation.
3.14. Instagram Graph API
• Feature/Setting: Automate fetching post engagement and DMs; configure /{ig-user-id}/media/insights.
3.15. Zendesk
• Feature/Setting: Automate ticket creation for negative or flagged feedback; configure with Tickets API.
3.16. HubSpot
• Feature/Setting: Automate feedback form collection and CRM engagement tracking with Forms API.
3.17. Google Forms
• Feature/Setting: Automated feedback intake and response sheet sync; FormResponses endpoint for collection.
3.18. Mailchimp
• Feature/Setting: Automate feedback email campaign, response tracking with Reports API.
3.19. Zoom
• Feature/Setting: Automate meeting/webinar poll and chat extraction using Reports API.
3.20. Intercom
• Feature/Setting: Automate in-app feedback collection using Conversations API webhook.

Benefits

4.1. Automates multi-channel audience engagement feedback flow, maximizing religious outreach insights.
4.2. Automating reporting accelerates content optimization cycles for temple media teams.
4.3. Automated notifications ensure consistent follow-up on viewer concerns or positive signals.
4.4. Automation reduces manual labor, allowing focus on spiritual content quality and impact.
4.5. Automatable systems give administrative transparency and improve ongoing devotional and educational efforts.