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IT equipment and access provisioning

Purpose

1.1. Automate IT equipment provisioning and access assignment for new airport staff, contractors, or partners for controlled, compliant onboarding.
1.2. Ensure swift, error-free deployment of devices, credentials, network permissions, and software licenses.
1.3. Enforce approval flows, inventory management, endpoint security, and audit trails for all provisioning events.
1.4. Integrate with HR, facilities, security, and IT to avoid manual bottlenecks or compliance risks in aviation environments.

Trigger Conditions

2.1. New hire or contractor onboarding in HRMS.
2.2. Role change or department transfer request.
2.3. IT equipment replacement or upgrade approval.
2.4. Access revocation required for terminations or role removals.
2.5. Manual or scheduled audit triggers from security or compliance teams.

Platform Variants


3.1. Okta
- Feature/Setting: Lifecycle Hooks — configure user creation, deprovisioning, and application assignment event hooks.

3.2. Active Directory / Azure AD
- Feature/Setting: User Provisioning APIs — automate user/account creation, group assignment, and password issuance.

3.3. ServiceNow
- Feature/Setting: Catalog APIs — auto-generate and route IT gear/equipment requests to fulfillment and asset assignment.

3.4. Jamf Pro
- Feature/Setting: Device Enrollment Program (DEP) — auto-enroll Apple devices upon hiring, with pre-defined profile settings.

3.5. VMware Workspace ONE
- Feature/Setting: Provisioning REST API — auto-assign devices, apps, policies to user upon department onboarding.

3.6. Microsoft Intune
- Feature/Setting: Device Enrollment and Policy Automation — push device, compliance, VPN, and app profiles at time of user provisioning.

3.7. Google Workspace
- Feature/Setting: Directory API — automate user creation, email provisioning, and assign appropriate OUs and roles.

3.8. Zendesk
- Feature/Setting: Ticket API — trigger hardware/service requests; auto-update status based on provisioning milestones.

3.9. Slack
- Feature/Setting: User Admin API — auto-create or disable workspace access for new/terminated staff.

3.10. AWS IAM
- Feature/Setting: CreateUser/AttachPolicy API — automate cloud account creation and permission sets on employee onboarding or transfer.

3.11. SAP SuccessFactors
- Feature/Setting: Employee Central APIs — trigger downstream provisioning by detecting new hires/roles in HR.

3.12. Cisco Meraki
- Feature/Setting: Device Provisioning API — auto-enroll new network devices; assign VLANs and Wi-Fi credentials.

3.13. Freshservice
- Feature/Setting: Service Request Lifecycle API — automate fulfillment of IT assets, monitor stages.

3.14. Duo Security
- Feature/Setting: Admin API — automate user/group creation for 2FA policies per department or compliance.

3.15. GitHub Enterprise
- Feature/Setting: Invitations API — grant/remove repo or org access based on provisioning process.

3.16. JIRA Service Management
- Feature/Setting: Automation Rules API — trigger project, equipment, or software provisioning tasks per onboarding workflow.

3.17. Google Cloud Identity
- Feature/Setting: Users and Groups API — auto-enroll staff, assign project and service-level access.

3.18. Box
- Feature/Setting: Users API — create/disable document platform accounts for airport staff, define folders and rights.

3.19. Zoom
- Feature/Setting: User Management API — provision meeting/webinar accounts and assign department-wide licenses.

3.20. Microsoft Teams
- Feature/Setting: Graph API — trigger team/workspace creation and access control as part of IT provisioning flow.

3.21. Atlassian Confluence
- Feature/Setting: User Management REST API — assign product roles and department spaces at user creation.

3.22. CrowdStrike
- Feature/Setting: Host Group Assignment via API — ensure new endpoints receive correct monitoring profiles at first login.

3.23. Palo Alto Networks Prisma Access
- Feature/Setting: Directory Sync SSL and SAML — automate VPN, gateway, and segmentation setup for new staff.

3.24. PrinterLogic
- Feature/Setting: Deploy Printers API — assign printer default settings and driver installation to new staff IT bundles.

3.25. Fortinet
- Feature/Setting: FortiManager Automation Stitch—automate firewall and endpoint policies assignment on new user/device registration.

Benefits

4.1. Eliminates manual data entries, reducing errors and delays in airport staff onboarding.
4.2. Ensures compliance with aviation security and data handling regulations.
4.3. Rapid, consistent deployment of IT resources improves productivity for all airport departments.
4.4. Auditable, traceable provisioning for all devices, accounts, and permissions.
4.5. Centralized workflow aligns IT, HR, and facility operations, enabling tighter security and faster access adjustment.

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