Automatic update notifications for schedule changes

Purpose

1.1 Ensure real-time and error-free communication when class schedules, locations, or instructor assignments change for adult learners and staff.
1.2 Remove manual outreach, preventing risks associated with missed notifications or outdated information.
1.3 Enable scalable, multi-platform alerts so all stakeholders receive relevant updates across their preferred communication channels.
1.4 Support compliance with education standards requiring timely notification of course changes.
1.5 Facilitate automated record-keeping for schedule modification communications.

Trigger Conditions

2.1 Automated notification when a course schedule entry is created, rescheduled, canceled, or updated in the course/learning management system (LMS).
2.2 Notification triggered if instructor or room assignment changes in active schedule.
2.3 Trigger if the recurrence, session type, or delivery mode (in-person/online) is edited for any ongoing course.
2.4 Automated alert when a learner or staff member is added/removed from a course roster.

Platform Variants

3.1 Twilio SMS
• Feature/Setting: Send SMS API — Configure outbound message using `/2010-04-01/Accounts/{AccountSid}/Messages.json` to recipient phone(s) on schedule change event.
3.2 SendGrid
• Feature/Setting: Send Email API — Use `/mail/send` endpoint with dynamic email templates for personalized update notifications.
3.3 Slack
• Feature/Setting: Incoming Webhooks — Send course update notification to configured channel webhook URL upon schedule modifications.
3.4 Microsoft Teams
• Feature/Setting: Connector Webhook — Post adaptive cards to channel using team-specific webhook URL on schedule alterations.
3.5 Gmail
• Feature/Setting: Gmail API `users.messages.send` — Automatically compose and send notification emails on schedule updates.
3.6 Outlook/Office 365
• Feature/Setting: Microsoft Graph API `/sendMail` — Trigger templated emails to enrollees and staff lists on schedule changes.
3.7 WhatsApp Business
• Feature/Setting: WhatsApp Cloud API `/v16.0/{Phone-Number-ID}/messages` — Dispatch WhatsApp message to learners on update.
3.8 Google Calendar
• Feature/Setting: Calendar API, `events.update` — Sync schedule changes directly and prompt attendee notifications.
3.9 Zoom
• Feature/Setting: Zoom API `PATCH /meetings/{meetingId}` — Update meeting schedule and auto-notify all registrants.
3.10 Moodle
• Feature/Setting: Core function `core_calendar_update_event` — Alter calendar event and push user alerts.
3.11 Canvas LMS
• Feature/Setting: API `PUT /api/v1/calendar_events/{id}` — Amend schedule and broadcast notification via Canvas Inbox.
3.12 Salesforce
• Feature/Setting: Process Builder/Flow + Email Alerts or SMS via Salesforce Messaging API.
3.13 HubSpot
• Feature/Setting: Workflow Automation — Trigger marketing or transactional emails/SMS with schedule info.
3.14 ActiveCampaign
• Feature/Setting: Automation Builder, “Send Email” or SMS on schedule change event via API.
3.15 Mailchimp
• Feature/Setting: Transactional Email via Mandrill API on course event updates.
3.16 Zendesk
• Feature/Setting: Trigger “notify target” action to send alerts to staff/students as Zendesk tickets or emails.
3.17 Google Chat
• Feature/Setting: Chat Webhook — Push course notifications directly to a room or DM on change events.
3.18 Discord
• Feature/Setting: Webhook Bot — Post schedule alterations in designated channel using Discord Webhook URL.
3.19 Telegram
• Feature/Setting: Bot API `sendMessage` — Notify users in groups or direct messages on scheduling changes.
3.20 Shopify
• Feature/Setting: Webhook “order update” event repurposed to send staff scheduling alerts if selling classes as products.
3.21 Asana
• Feature/Setting: Task Comment via API — Post updates on task or project board tied to course scheduling.

Benefits

4.1 Reduces staff workload and manual notification errors.
4.2 Provides instant, multi-channel communication with all relevant parties.
4.3 Supports recurring course, room, or instructor adjustments with real-time transparency.
4.4 Enhances student and staff experience, minimizing confusion and absenteeism.
4.5 Maintains a clear audit trail of all schedule communications for accountability.