Feedback form distribution post-class

Purpose

1. Send post-class feedback forms to adult education attendees to collect actionable data on course quality, instructor effectiveness, and participant satisfaction.

2. Ensure every student receives a survey tailored to the course they attended with automated follow-up reminders if not completed.

3. Centralize feedback collection for reporting, quality improvement, accreditation, and instructor review.

Trigger Conditions

1. Automatic trigger on class completion as identified by schedule/calendar update, attendance mark, or instructor close action.

2. Optionally trigger after final grade entry or event-end timestamp in course management system.

Platform Variants

1. Google Forms

• Feature: Form send via Email
• Configuration: Use Google Forms API to create forms; Send form link with Google Workspace “forms/responses/send” endpoint.

2. Microsoft Forms

• Feature: Automated survey share
• Configuration: Use Microsoft Graph API “/forms/{formId}/send” to email survey to participants from class roster.

3. SurveyMonkey

• Feature: Send collector link
• Configuration: SurveyMonkey API “/surveys/{id}/collectors” for link creation; dispatch via “/messages/send” for participant emailing.

4. Typeform

• Feature: Web form distribution
• Configuration: Typeform Responses API “/forms/{form_id}/responses” invoked after participant list update.

5. JotForm

• Feature: Email invite
• Configuration: JotForm API “/user/forms/{id}/invite” for automated invitation to submitters.

6. Formstack

• Feature: Form submission request
• Configuration: Formstack API “/form/{id}/submission” triggers after class closure.

7. Qualtrics

• Feature: Distribute XM survey
• Configuration: Distributions API “/distributions” sends out after roster finalization.

8. Zoho Survey

• Feature: Email survey
• Configuration: Zoho Survey API “/sendSurvey” to addresses in attendance records.

9. Mailchimp

• Feature: Campaign automation
• Configuration: Mailchimp API “/automations” to generate targeted post-event campaigns with embedded feedback links.

10. SendGrid

• Feature: Email delivery
• Configuration: SendGrid API “/mail/send” for sending branded survey invitations.

11. Twilio SMS

• Feature: SMS-based form link
• Configuration: Twilio Programmable SMS “/Messages” with feedback URL after course ends.

12. Slack

• Feature: Direct message
• Configuration: Slack API “/chat.postMessage” to course Slack channel or individual DMs.

13. WhatsApp Business API

• Feature: Feedback form link via WhatsApp
• Configuration: “/messages” endpoint to broadcast survey URLs to student numbers.

14. Salesforce

• Feature: Automated survey workflow
• Configuration: Use Flow Builder with “Survey Invitation” action triggered by course completion custom object.

15. HubSpot

• Feature: Feedback survey sequence
• Configuration: Workflow automation to send survey post attendance property update via Meetings API.

16. Zapier

• Feature: Multi-platform integration
• Configuration: Trigger “New Event Ended” → “Send Survey” action chain integrating chosen form and mail/SMS.

17. Airtable

• Feature: Email automation
• Configuration: Airtable Automations “Send email” or integrate scripting block with form dissemination.

18. ActiveCampaign

• Feature: Post-event follow-up
• Configuration: Automation builder for post-class tag → “Send Feedback Email” with link.

19. Mailjet

• Feature: Survey email
• Configuration: Email API “/send” to dispatch survey links with course personalization.

20. Constant Contact

• Feature: Event-driven campaign
• Configuration: API “/contacts/sign_up_form” to queue and send surveys to recent attendees.

21. Eventbrite

• Feature: Post-event communication
• Configuration: Event API “/events/{id}/attendees” to get email addresses and “/messaging/email” to send feedback link.

Benefits

1. Saves administrative labor, standardizes follow-up for every event, and eliminates missed feedback requests.

2. Increases response rates by timely, channel-specific delivery and nudges.

3. Aggregates analytic data for instructor KPIs, course adjustment, and compliance needs.

4. Instant escalation for unresolved feedback or low satisfaction, enabling proactive resolution.

5. Ensures full audit trail and data retention for quality assurance and reporting compliance.