Sending class reminders to students and teachers

Purpose

1.1. Ensure timely communication about upcoming classes for students and teachers.
1.2. Reduce no-shows and increase punctuality in adult education courses.
1.3. Automate delivery of tailored reminders via SMS, email, or messaging platforms for each scheduled session.
1.4. Allow for last-minute updates or changes to be communicated immediately.
1.5. Improve staff workload by minimizing manual reminder tasks.

Trigger Conditions

2.1. Event in course schedule indicating an upcoming class within a set interval (e.g., 24 or 1 hour before session).
2.2. Manual override for impromptu reminders.
2.3. Schedule modifications or cancellations entered in school management systems.
2.4. New class or participant added to roster.
2.5. Student or teacher updates preferred contact method or reminder frequency.

Platform Variants

3.1. Twilio
• Function: Messaging API to send SMS, WhatsApp, or voice reminders.
• Configuration: Use POST /Messages API endpoint; set to trigger via webhook on event detection.

3.2. SendGrid
• Function: Email API to dispatch HTML or text reminders.
• Configuration: Use /mail/send endpoint; dynamic email content populated from event data.

3.3. Slack
• Function: chat.postMessage to DM teachers or group channels.
• Configuration: Set channel/user, use app token, structure message with session details.

3.4. Microsoft Teams
• Function: Create conversation via Graph API /chats/messages.
• Configuration: Send reminder in channel or DM; predefine message body template.

3.5. Gmail
• Function: Gmail API users.messages.send to deliver personalized emails.
• Configuration: Compose MIME message with session information.

3.6. Outlook
• Function: Microsoft Graph API /me/sendMail for email notifications.
• Configuration: Set to draft and send in batch per roster segment.

3.7. WhatsApp Business
• Function: Cloud API messages endpoint for WhatsApp reminders.
• Configuration: Template or custom messages; schedule via webhooks.

3.8. Telegram
• Function: sendMessage API endpoint for user reminders.
• Configuration: Use chat IDs from enrollment data.

3.9. Facebook Messenger
• Function: Send API, POST to /me/messages.
• Configuration: Opt-in recipients; batch send for groups.

3.10. Mailgun
• Function: /messages API to send scheduled emails.
• Configuration: Template variables via substitution.

3.11. Pushover
• Function: /messages.json for mobile push notifications.
• Configuration: User key from user data, message formatted with session info.

3.12. Discord
• Function: createMessage for users or channels.
• Configuration: Set webhook for auto-post reminders.

3.13. Zoom
• Function: Meeting API to send in-app notifications.
• Configuration: Use Meeting ID; populate with attendee list.

3.14. Viber
• Function: public_account/send_message for group or user notifications.
• Configuration: Set recipient type, message body.

3.15. AWS SES
• Function: SendEmail API for mass email scheduling.
• Configuration: Parameterize content and batch by role (student/teacher).

3.16. HubSpot
• Function: Marketing Email API to trigger workflows.
• Configuration: Enrollment-based segmentation.

3.17. Salesforce
• Function: Messaging API single/mass emails or SMS.
• Configuration: Automate via process builder triggers.

3.18. ActiveCampaign
• Function: Automations for scheduled emails/SMS.
• Configuration: Trigger off custom fields for class schedule.

3.19. Zoho CRM
• Function: Workflow rules to send notifications.
• Configuration: Auto-trigger on session records.

3.20. ClickSend
• Function: SMS, Email, or voice message API endpoints.
• Configuration: Use scheduled sends based on class times.

3.21. MessageBird
• Function: SMS or WhatsApp API for sending reminders.
• Configuration: Personalized content using dynamic fields.

3.22. Plivo
• Function: Message API for SMS.
• Configuration: Schedule using class time variables.

3.23. Google Calendar
• Function: Insert event with automatic reminder notifications.
• Configuration: Set attendee emails and reminder intervals.

Benefits

4.1. Reduces administrative effort for repetitive notifications.
4.2. Minimizes tardiness and absenteeism in scheduled sessions.
4.3. Supports last-minute updates or cancellations, enhancing flexibility.
4.4. Multi-channel approach increases reach and user preference compliance.
4.5. Scalable for varying class sizes and course frequencies.
4.6. Improves engagement and overall course participation rates.