Purpose
1.2. Automator ensures instructors and participants are notified, calendars are updated, and class resources are reallocated automatically.
1.3. Automates coordination between weather data, booking platforms, CRM, and communication channels.
1.4. Purpose is to minimize manual intervention, maximize customer satisfaction, and prevent scheduling conflicts through automation.
Trigger Conditions
2.2. Manual cancellation by instructor or participant through booking system.
2.3. Resource unavailability (e.g., boats under maintenance status) detected via API.
2.4. Government marine authority issues automation-triggered warnings/alerts.
Platform Variants
3.1. Twilio SMS
• Feature/Setting: Send automated reschedule notifications; Use Twilio Messaging API configured with recipient and message body parameters automating SMS alerts.
3.2. SendGrid
• Feature/Setting: Automated email notifications; Configure SendGrid Mail Send API with dynamic template to automate participant updates.
3.3. Outlook Calendar (Microsoft Graph API)
• Feature/Setting: Automate calendar invites/updates; Configure /calendars/{id}/events endpoint for dynamic event rescheduling.
3.4. Google Calendar
• Feature/Setting: Automated event updates; Use Calendar API events.patch for rescheduling and notify attendees.
3.5. OpenWeatherMap
• Feature/Setting: Automator triggers on weather condition; Use One Call API for real-time condition check before event.
3.6. AccuWeather
• Feature/Setting: Automate bad weather detection; Integrate Locations and Alerts API to schedule automation.
3.7. Salesforce
• Feature/Setting: CRM automation; Use REST API to update lead/account/contact activities upon scheduling changes.
3.8. HubSpot
• Feature/Setting: Automated email sequences; Use Engagements API to create task/offline message for notification.
3.9. Zoom
• Feature/Setting: Automate virtual class links; Use Meetings API to update time/data for rescheduled sessions.
3.10. Slack
• Feature/Setting: Automated instructor notifications; Use chat.postMessage endpoint to push real-time alerts to staff channel.
3.11. WhatsApp Business API
• Feature/Setting: Automate participant reschedule messages; Configure template with dynamic placeholders for automated dispatch.
3.12. Booking.com API
• Feature/Setting: Automate rescheduling on booking portal; Use Reservations API to modify bookings automatedly.
3.13. Mailchimp
• Feature/Setting: Automated campaign triggers; Use Campaigns API to send reschedule notifications to segment.
3.14. Typeform
• Feature/Setting: Automate feedback post-rescheduling; Use Webhooks for event-driven automation.
3.15. Zapier
• Feature/Setting: Multi-app automator platform; Configure trigger-action workflow for chain automation across services.
3.16. Calendly
• Feature/Setting: Automate new timeslot invitations; Use Scheduled Events Webhook to trigger workflow for rescheduling.
3.17. Trello
• Feature/Setting: Automated tracking of schedule changes; Use Cards API to update board/task lists per event.
3.18. Microsoft Teams
• Feature/Setting: Automated message integration; Use webhook to alert teams about class status/changes.
3.19. Airtable
• Feature/Setting: Automated database updates for events; Use API to patch rescheduled session details.
3.20. Notion
• Feature/Setting: Automate documentation update; Use Notion API to change event pages/properties upon schedule change.
Benefits
4.2. Automated notifications boost participant satisfaction and trust by providing instant updates.
4.3. Automation of calendars and class resources improves operational efficiency and resource allocation.
4.4. Timely automated alerts prevent miscommunication, increasing class attendance rates.
4.5. End-to-end automation lowers costs related to support, missed sessions, and manual coordination.