Cross-System Data and Communication Automations**Purpose**
2. Ensure automated, consistent data entry, avoiding manual errors, enhancing onboarding speed, and automating KYC compliance.
3. Centralise customer profiles by automating syncing between core banking, CRM, and mobile wallet platforms.
4. Automate notifications and acknowledgements to both operations staff and customers after successful sync.
5. Trigger automated cross-referencing checks against fraud databases and blacklists.
**Trigger Conditions**
2. Real-time automation when new customer is created in any integrated source platform.
3. Automation initiates upon detecting change in onboarding status from pending to verified.
4. Manual trigger by authorized staff to force immediate sync (with audit logging automated).
**Platform Variants**
- Feature: Data Import Wizard; Configuration: Map CSV columns to Lead/Contact, activate auto-upsert.
2. Microsoft Dynamics 365
- Feature: Data Import Automation; Setting: Configure Dataflows/Power Automate for batch syncing.
3. Oracle NetSuite
- Feature: SuiteTalk API; Sample: Automate POST/PUT to customer endpoint with record payload.
4. SAP S/4HANA
- Feature: Data Services; Configure automated batch job for data migration and entity sync.
5. Temenos T24
- API: Customers Web Service; Setting: Schedule batch upload of new MOBMON records via ISO 20022.
6. FIS Profile
- API: Customer Batch Import; Configure SFTP directory watcher to launch automated import.
7. Mambu
- API: POST /clients; Setting: Automate authenticated JSON batch uploads for new clients.
8. Backbase
- API: Customer Sync; Configure REST endpoint for automating onboarding from third party files.
9. Infobip
- Feature: SMS/Webhook automation for sync notifications and approvals.
10. Twilio
- Feature: Automatedly send SMS/email for customer onboarding confirmation post-sync via Messaging API.
11. AWS Lambda
- Feature: Upload Trigger; Configure event-driven automation to process and synchronize customer data.
12. Google Cloud Functions
- Feature: Automated HTTP-triggered function to parse and distribute customer datasets.
13. Azure Logic Apps
- Feature: Workflow Automation; Set up automated orchestration connecting intake, validation, and sync APIs.
14. Google Sheets
- Feature: Apps Script; Automation of row-based batch push to destination REST APIs.
15. Airtable
- Feature: Automations; Set to trigger sync to main systems upon record addition or update.
16. Zapier
- Feature: Multi-step Zap; Automate batch collection and delivery to target endpoints.
17. Workato
- Feature: Batch Recipe; Automate sync & transformation processes across CRM, KYC, and wallet systems.
18. Plaid
- API: Identity Verification; Automator for regulatory checks, runs during sync.
19. DocuSign
- Feature: API for KYC Document Sync; Automate and attach signed onboarding docs.
20. SendGrid
- Feature: Automated batch notification emails to customers and branch managers.
21. MongoDB Atlas
- Feature: Triggers & Functions; Automate post-insert operations for integrated KYC systems.
22. PostgreSQL
- Feature: LISTEN/NOTIFY; Automator for triggering sync pipelines on insert activity.
23. HubSpot
- API: Contact Import API; Schedule and automate batch uploads for new leads.
24. Stripe Identity
- API: Automated KYC/AML verification during bulk onboarding.
25. Intercom
- Feature: Contact Sync; Automate customer messaging post-sync via webhooks.
**Benefits**
2. Ensures automated cross-channel data consistency, improving regulatory and KYC compliance.
3. Automates error detection, alerting operators instantly for exceptions.
4. Supports rapid scalability by automating bulk onboarding as agent/customer base grows.
5. Automates end-to-end visibility, allowing operations to monitor upload and sync status in real time.